CAREER OPPORTUNITIES

FIND YOUR PLACE AT MIRAGGIO
THERMAL SPA RESORT

Join our team # MiraggioPeople

 

Here in Miraggio we do believe that people matter. We do think that great teams bring greater results. We do believe that it’s a powerful feeling, to belong. It’s inspiring people to do more than they thought they could. It’s taking a passion and turning it into your vision. Belonging is what it feels like to work at Miraggio Thermal Spa Resort. 

We engage our employees, so they feel connected to our hotel and its journey. We ensure them of the opportunities they’ll have if they stay with our company and give a clear career path should they work hard enough.

In Miraggio we do pay extra attention to our hotel culture, the relationship between employees and employer. We want to create a healthy and enjoyable environment to work, attracting new and quality professionals.

We, therefore, create motivation by making sure our employees love what they do, feel connected to our hotel, and want our business to succeed. We surely, show our employees WHY their work matters and HOW it contributes to the wider business goals.

A happy and well-supported team of staff are at the heart of our business. It is the heart of our Miraggio!!!

If you feel connected with all the above mentioned send us your CV and your successful hospitality career has started.

CURRENT JOB OPENINGS

RESERVATIONS AGENT

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki, based in our offices in Thessaloniki

Reservations Agent

 (code: Reservations22)

SCOPE

Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations

 

MAIN RESPONSIBILITIES

  • Handle daily correspondence and make sure that files are kept up to date
  • Handle all telephone / email reservation requests
  • Know the type of rooms available as well as their location and layout
  • Know the selling status, rates, and benefits of all rate plans
  • Process advance deposits on reservations
  • Loading TO Contracts --- Protel
  • Loading special offers --- Protel
  • Up-sell last rooms accurate, as per resort’s policy
  • Export daily statistics – communicate with protel when necessary
  • Should have concrete knowledge of all hotel facilities and operations
  • A pleasant, patient, communicative personality with strong negotiation skills should be the  major attributes of this person
  • Must have a flexible personality & creative thinking

Candidate profile

  • Proven experience as Reservations agent
  • Understanding of office management
  • Demonstrable ability to multi-task and adhere to deadlines
  • Excellent proven knowledge of Greek and English languages
  • Well-organized with a guest-oriented approach
  • Good knowledge of market research techniques and databases
  • Excellent knowledge of MS Office, marketing computer software and online applications (CRM tools, Email Marketing, Online Analytics, Google Adwords etc.)
  • Exquisite communication and people skills
  • High School diploma;

 

  Incentives and fringe benefits:

  • Competitive remuneration package
  • Dynamic, friendly and highly demanding professional working environment

 

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

CAREER FORM

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