CAREER OPPORTUNITIES

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki, for the season of 2019

Bartender / Barista 

Code: BAR19

The role: 

The Bartender/Barista is responsible for preparing and providing beverages to the guests in a quick, efficient, friendly and professional manner. Other responsibilities include maintaining a clean bar area, processing payments, and keeping track of the inventory of the bar.

Duties and responsibilities:

• Welcome, cater for and deliver friendly personal service to all guests, from arrival to departure, with a professional touch, as set by the Miraggio service standards
• Ensure the provision of timely and accurate service (right order on time)
• Handle guest complaints effectively
• Provide accurate and insightful information to the customer in regards to menu items, beverages and be pro-active in sales
• Perform all tasks in a professional manner and deliver according to standards
• Make suggestions to improve the overall operation of the outlet
• Maintain working area clean and neat at all times
• Perform the correct storage of goods and beverages under hygienic and appropriate conditions
• Ensure proper handling and storage of all silverware, cutlery and electrical equipment
• Check operational condition of equipment and appliances on a regular basis
• Assist in conducting monthly inventory checks on all bar operating equipment and supplies

Candidate profile:

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly
• Degree in Hospitality/Tourism is highly desirable
• Very good knowledge of MS Office and of at least one PMS software (ie. Protel, Fidelio, etc.) and P.O.S. system
• Minimum 3 years’ experience as Barman/Barista in a 5* multicultural hotel environment
• Extensive knowledge in wines, spirits, cocktails, etc. is an absolute must
• Sound knowledge of the use of bar and other related equipment (Coffees, Drinks post mix, Draught beer, etc.)
• Refined communication and public relations skills and with a strong customer-focused approach
• Flexible, team-worker, with a positive attitude
• Proactive, able to work efficiently under pressure

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

To send your CV please click here

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki, for the season of 2019

Waiter / Service 

Code: WTR19

The role: 

Ensure that all guests are served to the hotel’s standard in the Restaurant / Bar / Lounge areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas.Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotel’s standards in a friendly, timely and efficient manner.

Duties and responsibilities:

• Greets guests and presents them with the menu
• Informs guests about the special items for the day and menu changes if any
• Suggest food and beverages to the guest and also try to upsell
• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system
• Obtaining revenues, issuing receipts, accepting payments, returning the change
• Performing basic cleaning tasks as needed or directed by supervisor
• Filling in for absent staff as needed
• Observes guests and ensure their satisfaction with the food and service
• Promptly respond to guest with any additional request
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.

Candidate Profile:

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly
• Degree in Hospitality/Tourism
• Very good knowledge of P.O.S. system
• Minimum 2-3years’ experience as Waiter in large hotels or restaurants
• Proactive, able to work efficiently under pressure
• Hands-on approach, flexible, with a positive attitude
• Excellent communication skills and with a strong customer-focused approach

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

To send your CV please click here

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2019

Front Office Agent

(code : FOA 19)

The Role

The FOA is the visual image of the hotel product. It is very important how to comprehend, analyse, produce, forward and communicate the information at Reception.

Duties and responsibilities

• Check in and check out guests with friendly manner, following the procedures of the hotel.
• Issue card keys, register the guests and co-operate with bell boy for luggage delivery.
• Answer to guests’ requests and questions by phone or at the desk with smile, kindness and readiness to help.
• Keep track of messages, update guest profiles and booking information and inform guests accordingly.
• Handle all types of payments with caution and issue all kinds of invoices by informing guests accordingly.
• Deal with Cash Register during and at the end of the shift and make sure it is according to Accounts’ and FOM’s directions.
• Communicate with telephone operator, guest relations, housekeeping, maintenance, and food & beverage outlets to receive and give information about guests’ requests, issues and questions.
• Be aware, informed, alert and updated about the services, facilities, amenities Miraggio offers to the guests and external visitors and also the costs, procedures and regulations.
• Follow the MEMOs of FOM and make them practice at work.
• Try to upsell and cross sell by adding additional revenue to the hotel’s income.

Candidate Profile

• Bachelor's degree (National or International university/ AEI or TEI)
• 3-5 years minimum experience on similar position , leadership in hospitality strongly required
• Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
• Exceptional communication (both verbal and written), negotiation and administrative skills
• Ability to prioritise tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
• High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.

Incentives and fringe benefits

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).