Career Opportunities

Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki, is hiring:

        Wellness Director

MAIN RESPONSIBILITIES:
 

• Responsible for the optimization of operation of the Spa and its services.
• Responsible for coordination, initiation and control of all operational processes as well as appropriate delegation and control of the individual tasks within the Spa operation.
• Ensure an optimal communication to GM and Departments / Department heads in the form of meetings, briefings in regards of wellness activities.
• Keep, support and train the existing SPA team, increase the sales and revenue from SPA and wellness activities, develop new offers and packages
• Responsible for the implementation and adoption of projects in collaboration with the GM.
• Budget coordination, creation, control operations.
• Cost control, sales optimization through promotional activities.
• Achieve or exceed budget, ensuring and permanently improving quality standards and optimizing work processes in the operational area.
• Soft sales trainings across all service lines
• Monitor technical condition of the department.
• Daily monitoring of the department.
• Serves as the Spa Talent Development Ambassador
• Re-designing SPA menu for 2018
• To improve communication with the clients before arrival and during their stay to make sure they are aware of all facilities and wellness activities 
• Coordinate and organize International wellness conference in Miraggio in October 2017 or April 2018 (details to be advised)
• Creating retreat programs for Sept. – Oct.2017 and 2018 season

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

CANDIDATE PROFILE:
 

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly
• Degree in Hospitality/Tourism/Business is highly desired
• Very good knowledge of MS Office and of at least one PMS software
• Minimum 5 years’ experience as a Spa Director/Manager, in high-volume yet prestigious spa facilities within a 5* hotel environment
• Supervisory/management experience of teams of at least 5 members
• Strong organizational, record keeping and time management skills
• Excellent communication skills, well-groomed appearance, professionalism, and ability to demonstrate passion and to transmit exquisite service standards to guests and spa personnel
• Ability to collaborate and communicate effectively with other company personnel
• Very good knowledge of relevant health and safety regulations and procedures and capable of adhering to and even exceeding of operating and maintenance company standards
• Hands-on approach, positive attitude, strong leadership and team-building skills
• With good accounting skills and able to maximize revenue
   

THE COMPANY OFFERS:
 

• Competitive remuneration package
• Training and career development
• Dynamic and highly professional environment
• Accommodation (if not a local resident)
   

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