CAREER OPPORTUNITIES

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki, based in our offices in Thessaloniki

Reservations Agent

 (code: Reservations22)

SCOPE

Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations

MAIN RESPONSIBILITIES

• Handle daily correspondence and make sure that files are kept up to date
• Handle all telephone / email reservation requests
• Know the type of rooms available as well as their location and layout
• Know the selling status, rates, and benefits of all rate plans
• Process advance deposits on reservations
• Loading TO Contracts --- Protel
• Loading special offers --- Protel
• Up-sell last rooms accurate, as per resort’s policy
• Export daily statistics – communicate with protel when necessary

• Should have concrete knowledge of all hotel facilities and operations
• A pleasant, patient, communicative personality with strong negotiation skills should be the  major attributes of this person

• Must have a flexible personality & creative thinking

Candidate profile

• Proven experience as Reservations agent
• Understanding of office management
• Demonstrable ability to multi-task and adhere to deadlines
• Excellent proven knowledge of Greek and English languages
• Well-organized with a guest-oriented approach
• Good knowledge of market research techniques and databases
• Excellent knowledge of MS Office, marketing computer software and online applications (CRM tools, Email Marketing, Online Analytics, Google Adwords etc.)
• Exquisite communication and people skills
• High School diploma;

  Incentives and fringe benefits:

• Competitive remuneration package
• Dynamic, friendly and highly demanding professional working environment

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal
Spa Resort in Paliouri, Kassandra, Halkidiki, for the season of 2023

Training Manager

The Training manager devises our organizational training strategy, oversee its implementation and assess its outcomes. She/he will identify training and developmental needs and drive suitable training initiatives that build loyalty to the hotel.

Responsibilities:

• Training Manager responsibilities include enhancing employees’ skills, performance, productivity and quality of work.
• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
• Draw an overall or individualized training and development plan that addresses needs and expectations
• Deploy a wide variety of training methods
• Conduct effective induction and orientation sessions
• Monitor and evaluate training program’s effectiveness, success and periodically report on them
• Manage training budget
• Provide opportunities for ongoing development
• Resolve any specific problems and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments and best practices

Requirements:

• Proven work experience as a Training Manager
• Track record in designing and executing successful training programs
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
• Excellent communication and leadership skills
• Ability to plan, multi-task and manage time effectively
• Strong writing and record keeping ability for reports and training manuals
• Good computer and database skills
• BS degree in education, human resources or relevant field
• Third language will be considered a plus.
• Exceptional communication (both verbal and written), negotiation and administrative skills

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023

Ηost / Ηostess

(code: HOST23)

The role:  The Host/Hostess is the first point of contact to our restaurants for all guests, through the coordination of all reservations to the dining room by phone or in person. Greets and assists all guests at the restaurant entrance, assists in seating and menu presentation.

Responsibilities:

• Greet and/or acknowledge guests arriving
• Seat patrons by escorting them to assigned table, pulling out chairs and handing guests the menus.
• Present menus, engage in polite conversation, create a personal dining experience, answer questions
• Be knowledgeable with regards to operating hours of all food and beverage outlets, any promotions/events.
• Learn and be familiar with VIP reports and hotel environment.
• Prepare a seating assignment before each meal period, considering special requests of guests and preferred needs of regular guests. Present this to all restaurant staff in the pre-shift meeting. Advise manager of any VIP’s.
• Walk through the dining room to ensure guests are satisfied; answers questions
• Handle any guest request or complaints within reason or refers to Manager on shift if needed.
• Maintain work area in a professional manner. Ensure that noise levels in all areas are kept to a minimum.

Requirements

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly
• Degree in Hospitality/Tourism
• Very good knowledge of MS Office and of at least one PMS software (ie. Protel, Fidelio, etc.) and P.O.S. system
• Minimum 2-3years’ experience as Host/Hostess in large hotels or restaurants
• Good understanding of the operations of the other departments
• Proactive, able to work efficiently under pressure and to come up with rational decisions when faced with challenging circumstances
• Hands-on approach, flexible, with a positive attitude

• Excellent communication skills and with a strong customer-focused approach

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki for the season of 2023:

Beach Manager

(BeachMngr23)

The role

Plan, direct and oversee all beach operations including managing staff, ensuring product and service standards are met and implementing and maintaining procedures for maximum operating efficiency.

Responsibilities

• Create effective schedules and ensure that the bar/restaurant is adequately staffed during peak hours
• Oversee the preparation and presentation of food and beverages to meet set standards
• Monitor cleanliness and hygiene in the beach area
• Train staff to provide excellent service
• Resolve guest complaints promptly
• Cost control & food beverage tracking,
• Promote sales
• Maintain close and clear communication with the F&B Manager to reach goals.

Requirements

• Enthusiastic, friendly & self-motivated professional eager to learn, develop and be part of a growing team 
• Ability to cope under pressure and deliver excellent service results in a high-paced luxury environment
• Relevant experience in a restaurant/bar, ideally within a hotel environment
• Fluency in English (verbal)
• Degree/Diploma in Mixology/Winery would be a plus
• Proven experience of managing a small or bigger team within an F & B environment

Incentives and fringe benefits:

• Competitive remuneration
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023

Restaurant Captain

(Code: RestCapt23)

The role

Restaurant captain is responsible to provide professional and guest focused service to the guests, ensuring their stay will become a memorable experience.

Responsibilities:

• Welcome guests instantly in warm and friendly ways and thanks them for their attendance upon leaving
• Has full knowledge of the restaurant menu and advises guests if requested
• Placing tables according to events
• Serves dishes and drinks to guests
• Communicates with the kitchen about any questions about the menu
• Communicates with additional meal requirements, allergies, nutritional needs and special requests in the kitchen.
• Check with guests to ensure their satisfaction
• Takes care of clearing, collecting and returning food and beverages in the appropriate area.
• Presents the exact final account to the guest and undertakes the payment
• Shuts down the Point terminal and settles smoothly payments with cash and credit cards.
• Ensures that the restaurant is always kept clean and organized, both in the front and back of the house.
• Ensure that hotel branding standards and SOPs are consistently applied.
• Cooperates with colleagues and managers to ensure that the restaurant makes full use of its potential.
• Performs monthly inventory
• Takes an active role in the guidance and development of lower staff.
• Performs any other duties related to the food and beverage service assigned to him by the Maitre

Requirements

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly
• Degree in Hospitality/Tourism is highly desirable
• Very good knowledge of MS Office and of at least one PMS software (ie. Protel, Fidelio, etc.) and P.O.S. system
• Minimum 3 years’ experience as Restaurnat Captain in a 5* multicultural hotel environment
• Knowledge of fine dining service standards and procedures
• Proactive, able to work efficiently under pressure, to make decisions and come up with effective solutions
• Hands-on approach, flexible, with a positive attitude
• Strong leadership and team-building skills

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023

Waiter / Service

(Code: Wtr23)

The role: Ensure that all guests are served to the hotel’s standard in the Restaurant / Bar / Lounge areas.

Responsibilities:

• Greets guests and presents them with the menu
• Suggest food and beverages to the guest
• Obtaining revenues, issuing receipts, accepting payments, returning the change
• Performing basic cleaning tasks as needed or directed by supervisor
• Filling in for absent staff as needed
• Observes guests and ensure their satisfaction with the food and service
• Promptly respond to guest with any additional request
• Maintaining proper dining experience, delivering items, fulfilling guest needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Sales orientated

Requirements

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly
• Degree in Hospitality/Tourism
• Very good knowledge of P.O.S. system
• Minimum 2-3years’ experience as Waiter in large hotels or restaurants
• Proactive, able to work efficiently under pressure
• Hands-on approach, flexible, with a positive attitude

• Excellent communication skills and with a strong customer-focused approach

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023

Bartender / Barista

(code: BAR_23)

The role:  The Bartender/Barista is responsible for preparing and providing beverages to the guests in a quick, efficient, friendly and professional manner.

Responsibilities:

• Welcome, cater for and deliver friendly personal service to all guests, from arrival to departure, with a professional touch, as set by the Miraggio service standards
• Ensure the provision of timely and accurate service (right order on time)
• Handle guest complaints effectively
• Provide accurate and insightful information to the guest regarding menu items, beverages
• Perform all tasks in a professional manner according to standards
• Make suggestions to improve the overall operation of the outlet
• Always maintain working area clean and neat
• Sales orientated
• Perform the correct storage of goods and beverages under hygienic and appropriate conditions
• Check operational condition of equipment and appliances on a regular basis
• Assist in conducting monthly inventory checks on all bar operating equipment and supplies

Requirements

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly
• Degree in Hospitality/Tourism is highly desirable
• Very good knowledge of MS Office and of at least one PMS software (ie. Protel, Fidelio, etc.) and P.O.S. system
• Minimum 3 years’ experience as Barman/Barista in a 5* multicultural hotel environment

• Extensive knowledge in wines, spirits, cocktails, etc. is an absolute must
• Sound knowledge of the use of bar and other related equipment (Coffees, Drinks post mix, Draught beer, etc.)
• Guest orientated approach
• Flexible, team-worker, with a positive attitude
• Proactive, able to work efficiently under pressure

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023

Room Service Waiter

(Code: RsWtr23)

The role:  Responds to guest orders in time and delivers excellent service.

Responsibilities:

• Be aware of all functions of the hotel's Room Service.
• Cooperates with other F & B supervisors and informs them of any issues that arise.
• Regularly checks the number of rooms, forecasts and VIP list and preserves the confidentiality of the hotel and its guests

• Performing basic cleaning tasks as needed or directed by supervisor
• Filling in for absent staff as needed
• Observes guests and ensure their satisfaction with the food and service
• Promptly respond to guest with any additional request
• Sales orientated

Requirements

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly
• Degree in Hospitality/Tourism
• Very good knowledge of P.O.S. system
• Minimum 2-3years’ experience as Waiter in large hotels or restaurants
• Proactive, able to work efficiently under pressure
• Hands-on approach, flexible, with a positive attitude

• Excellent communication skills and with a strong customer-focused approach

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023

Guest Relations Agent

 (code : GRA 23)

The Role

A guest relations agent follows humane approach and guest-oriented techniques in order to fulfil guests’ desires, requests and make them feel uniquely during their stay. The agent creates a memorable atmosphere and goes beyond expectations to make guests feel at home and make them visit the hotel again.

Responsibilities:

• Preparing the relevant lists (VIP, arrival etc...) of the next day in co-operation with Reception and check what we expect the following day.
• Ensuring guests receive on time the requested services.
• Preparing the welcome and departure letters for the guests.
• Assisting GRM in checking VIP arrival rooms.
• Welcoming arriving guests and rooming them.
• Welcoming groups, inspection visits and external visitors and giving them hotel orientation, guidance and information.
• Upselling, cross selling and generally promoting the hotel product (additional revenue)
• Collecting ideas, comments, complaints from guests by visiting the hotel outlets (summarise them to categories and forward them to GRM, follow up and meet/call guests to make sure they are satisfied).

Requirements

• Bachelor's degree (National or International university/ AEI or TEI)
• 3-5 years minimum experience on similar position , leadership in hospitality strongly required
• Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
• Exceptional communication (both verbal and written), negotiation and administrative skills
• Ability to prioritise tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
• High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023

Guest Relations Agent Trainee

The Role

To assist the Guest Relations Manager to establish a direct relationship with hotel guests, by managing their needs in order to ensure an exceptional Guest experience.

Responsibilities:

• Support in preparing the relevant lists (VIP, arrival etc...) of the next day in co-operation with Reception and check what we expect the following day.
• Ensuring guests receive on time the requested services.
• Preparing the welcome and departure letters for the guests.
• Welcoming arriving guests and rooming them.
• Welcoming groups, inspection visits and external visitors and giving them hotel orientation, guidance and information.
• Upselling, cross selling and generally promoting the hotel product (additional revenue)
• Collecting ideas, comments, complaints from guests by visiting the hotel outlets (summarise them to categories and forward them to GRM, follow up and meet/call guests to make sure they are satisfied).

Requirements

• Excellent knowledge of Greek and English languages. Third language will be considered a plus.
• Exceptional communication (both verbal and written), negotiation and administrative skills
• Ability to prioritise tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023

Front Office Agent-German Speaker

 (code : FOA 23)

The Role

The Front Office Agent delivers a great guest experience and represents the hotel with initiative, commitment and a meticulous attention to detail throughout all stages of the guest's stay.

Responsibilities:

• Check in and check out guests with friendly manner, following the procedures of the hotel.
• Issue card keys, register the guests
• Answer to guests’ requests and questions by phone or at the desk with smile, kindness and readiness to help.
• Keep track of messages, update guest profiles and booking information and inform guests accordingly.
• Handle all types of payments with caution and issue all kinds of invoices by informing guests accordingly.
• Deal with Cash Register during and at the end of the shift and make sure it is according to Accounts’ and FOM’s directions.
• Communicate with telephone operator, guest relations, housekeeping, maintenance, and food & beverage outlets to receive and give information about guests’ requests, issues and questions.
• Be aware, informed, alert and updated about the services, facilities, amenities Miraggio offers to the guests and external visitors and the costs, procedures and regulations.
• Follow the MEMOs of FOM and make them practice at work.
• Try to upsell and cross sell by adding additional revenue to the hotel’s income.

Requirements

• Bachelor's degree (National or International university/ AEI or TEI)
• 3-5 years minimum experience on similar position, leadership in hospitality strongly required
• Excellent knowledge of Greek, German and English languages.
• Exceptional communication (both verbal and written), negotiation and administrative skills
• Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
• High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023

Spa Therapist

 (code: SPATHER23)

THE ROLE

The Spa Therapist provides luxurious and vibrant experiences and an efficient and courteous service to all guests, in order to maximize the overall guest experience and introduce them to the resort’s signature lifestyle.

Responsibilities:

• Perform Spa Treatments such as Deep & Medium pressure massages, Body & Facial treatments, Hydrotherapies & Wraps applications, tailored to the needs of our guests. (training provided)
• Be knowledgeable on all spa services and retail items, communicate effectively with the guests and focus on retail sales, adhering always to the service standards of the resort

• Maintain retail sales targets and build returning businesses
• Keep up with the market and propose new products and treatments to develop the opening spa menu
• Advise the guest of suitable massages and other spa services according to their wishes and needs, and perform massages
• To conduct a detailed tour to all spa facilities always
• Prepare the guest’s toiletries, oils and lotion and other necessities, prepare the room for the guest and assist them to their designated rooms
• Be aware of all hotel facilities, services, events and offers, and communicate appropriately to guests in order to enhance their overall stay
• Maintain the grooming and personal hygiene standards at all times during the shift
• Act as an ambassador of the resort and the Spa facility, in terms of service excellence, work ethics, responsibility, flexibility, confidentiality and achievement of an outstanding guest experience
• Respect all security, health and safety regulations and fire procedures, and report any hazards or any inappropriate behaviors

Requirements

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. Russian, German, French, Italian, Spanish, etc.) will be valued accordingly
• Diploma/degree from technical school or private college in Physiotherapy, Aesthetics, Massage Therapy or other related discipline
• Excellent physical condition
• Pleasant personality, positive attitude, and a sales-oriented mind-setting
• Excellent communication skills, well-groomed appearance, professionalism, and ability to demonstrate passion and to transmit exquisite service standards to guests
• Ability to collaborate and communicate effectively with other team members and company personnel
• Good understanding of relevant health and safety regulations and procedures and capable of adhering to operating and maintenance company standards

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023

Assistant executive housekeeper

(code: ASSISTHSK23)

THE ROLE

The Assistant Executive Housekeeper needs to ensure that exceptional cleanliness standards are met and to assist in maximizing guest-satisfaction levels.

Responsibilities:

• Supervise the daily activities of the housekeeping staff, follow-up on delegated activities, verify rooms cleaned and communicate room status and availability to the Front Office team
• Run regular and random inspections on guest rooms, public areas, etc. to ensure quality standards are constantly met
• Be aware of early check-ins and late check-outs and communicate this information to maids
• Deputise for the Executive Housekeeper in his/her absence on all activities
• Assist in the preparation of timesheets
• Assist the Exec.Housekeeper in training, scheduling, evaluating, counselling, disciplining and motivating employees
• Ensure personal cleanliness, personal appearance, uniform and other professional standards are met by all team members whilst acting as a role-model for them
• Report any issues/hazards/discrepancies to the Maintenance Department and follow-up on progress of the required actions

Requirements

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly
• Diploma in Tourism/Hospitality
• Computer literate
• Minimum 3 years’ experience as Assistant Housekeeper in hotels/resort of at least 200 rooms
• Discreet and courteous
• Goal-oriented, with strong leadership skills and able to motivate and engage team members

Incentives and fringe benefits:

Competitive remuneration package

Accommodation according to origin (out of Halkidiki)

Dynamic, friendly and highly demanding professional working environment

Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal
Spa Resort in Paliouri, Kassandra, Halkidiki, for the season of 2023

LIFEGUARD

(code : LIFEGUARD 23)

The Role

A Lifeguard is responsible for supervising and ensuring the safety of swimmers to deliver an excellent Guest and Member experience while ensuing swimmers are adhering to pool rules and regulations.

Responsibilities:

• Supervise and ensure safety of swimmers
• Ensure guests feel safe in the pool area
• Inspect facilities for cleanliness; complete general pool cleaning and maintenance duties at regular points throughout shift
• Ensure swimmers follow safe swimming practice; enforce and adhere to pool rules and regulations
• Follow emergency action plan and procedures when required

Requirements

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) is desirable
• Must possess Lifeguard certification (from public or private schools, validated from the Greek Port Authorities)
• Must be aware of First Aid rules and techniques (Red Cross CPR certification is desirable)
• University degree in Sports Science or other additional specialty/certifications will be valued accordingly
• Minimum 1-3 years’ experience as a Lifeguard, preferably in an organised hotel environment
• Pleasant personality, positive attitude, and ability to cooperate and work well with other staff members
• Very good communication skills, well-groomed appearance, professionalism

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly, and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023

Front Office Agent

 (code : FOA 23)

The Role

The Front Office Agent delivers a great guest experience and represents the hotel with initiative, commitment and a meticulous attention to detail throughout all stages of the guest's stay.

Responsibilities:

• Check in and check out guests with friendly manner, following the procedures of the hotel.
• Issue card keys, register the guests
• Answer to guests’ requests and questions by phone or at the desk with smile, kindness and readiness to help.
• Keep track of messages, update guest profiles and booking information and inform guests accordingly.
• Handle all types of payments with caution and issue all kinds of invoices by informing guests accordingly.
• Deal with Cash Register during and at the end of the shift and make sure it is according to Accounts’ and FOM’s directions.
• Communicate with telephone operator, guest relations, housekeeping, maintenance, and food & beverage outlets to receive and give information about guests’ requests, issues and questions.
• Be aware, informed, alert and updated about the services, facilities, amenities Miraggio offers to the guests and external visitors and the costs, procedures and regulations.
• Follow the MEMOs of FOM and make them practice at work.
• Try to upsell and cross sell by adding additional revenue to the hotel’s income.

Requirements

• Bachelor's degree (National or International university/ AEI or TEI)
• 3-5 years minimum experience on similar position , leadership in hospitality strongly required
• Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
• Exceptional communication (both verbal and written), negotiation and administrative skills
• Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
• High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023:

FITNESS INSTRUCTOR

(code: FITNESS23)

THE ROLE

The Fitness Instructor is under the direct supervision of the Sports Manager and provides group fitness instruction, monitors, educates guests on fitness and safety, and maintains a safe and enjoyable atmosphere for personal or group class participants.

Responsibilities:

• To be polite and courteous at all times.
• To welcome the guest, prepare the guest supplies at the fitness area
• To know the current day’s schedules and availability.
• To teach scheduled classes, beginning and ending on time.
• To provide adequate warm-up, exercises, stretching, and cool down.
• To instruct patrons on effective workout methods.
• To explain proper techniques and demonstrate exercises.
• To identify different muscle groups, and teach appropriate methods to strengthen specific muscles.
• To prepare appropriate equipment, music, and handouts for each class.
• To assist patrons, answer questions, and maintain a positive exercise experience for members and class participants.
• To keep management informed of guests and facility needs.
• To ensure that safety standards are met, and that department and facility policies are adhered to.

Requirements

• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) is highly desirable
• University degree in Sports Science
• Certified Instructor (ACE, AFAA) or equivalent
• Additional specialty/certifications will be valued accordingly
• Minimum 3-4 years’ experience as a Fitness Instructor (working experience within a 5* hotel will be advantageous)
• Knowledge of group fitness teaching strategies and the incorporation of music, tempo, cueing technique, and rhythm
• Choreography and music skills
• Ability to be professional and motivate class participants.
• Ability to cooperate and work well with other staff members
• PC literate

• Excellent communication skills, well-groomed appearance, professionalism, and ability to demonstrate passion and to transmit exquisite service standards to guests

• Pleasant personality, positive attitude, and a sales-oriented mind-setting

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2023:

CHILDCARE SUPERVISOR

(code: CHILDSUP_23)

The Role

The role of Childcare Supervisor is to deliver the highest standard of service to our guests. We are looking for individuals with excellent communication, organizational skills, and the ability to be a strong leader to manage and motivate a resort team. Throughout the season he/she will be responsible for overseeing all areas of the childcare department. He/she will be responsible for the provision of safe entertainment and activities for children ranging in age from 4 months to 17 years.

Duties and responsibilities:

• To ensure the smooth running of the crèche and children’s clubs within the hotel
• To be responsible for all necessary day to day administration
• To respond in the first instance to incoming enquiries via the resort in a professional and timely manner
• To meet with all relevant Heads of Department within the hotel on a regular basis to update them on the Kids Club services and co-ordinate joint activities
• To liaise directly with parents of the children who will be attending the clubs both prior to their arrival on site and once at the hotel to ensure a smooth transition to the clubs
• To ensure all on site Health and Safety policies, procedures and risk assessments are in place, operational and updated as necessary
• Manage the staff rota, hours and holiday entitlements
• Control the stocks of art materials and consumable equipment
• Assist within the clubs when needed

Candidate Profile

• Previous experience of working at a management level
• At least 2-4 years’ experience of working in a childcare setting
• Professional qualifications in Childcare/Education,as well as Master’s Degree in a related field will be considered an asset
• Excellent command of the Greek and English language
• Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly

• Very good knowledge of relevant health and safety regulations and procedures. Ability to apply safety rules and adhere to operating and maintenance company standards

• Excellent guest relations and customer service skills
• Team player and also a leader, with excellent interpersonal skills
• A good communicator who is adaptable resourceful, patient and diplomatic

Incentives and fringe benefits:

• Competitive remuneration package
• Accommodation according to origin (out of Halkidiki)
• Dynamic, friendly and highly demanding professional working environment
• Meals during hotel operating period

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

[To send your CV please click here]

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).