Join our team # MiraggioPeople KARRIEREMÖGLICHKEITEN

Job Title: Waiter
Location: On site
Job Type: Seasonal

Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Waiter/Waitress to make a memorable dining experience.

Job Role : As a Waiter/Waitress at  Miraggio Thermal Spa you are an integral part of the dining experience, responsible for providing exceptional guest service to our guests. Your role is to ensure that guests have a memorable and enjoyable dining experience by taking orders, serving meals, and accommodating special requests.

Key Responsibilities:

• Guest Welcome: Greet guests as they arrive at the restaurant and provide menus.
• Order Taking: Take guests' food and beverage orders, ensuring accuracy and noting any dietary restrictions or special requests.
• Food and Beverage Service: Serve meals and beverages promptly and accurately, following established presentation and service standards.
• Menu Knowledge: Familiarize yourself with the restaurant's menu, including daily specials and wine selections. Describe and recommend menu items to guests.
• Guest Service: Provide attentive and personalized service to guests, offering recommendations, answering questions, and ensuring an enjoyable dining experience.
• Table Maintenance: Maintain clean and well-organized dining tables, including setting and resetting tables and ensuring proper tableware and condiments are available.
• Order Accuracy: Verify the accuracy of orders before serving them to guests. Address any discrepancies or issues with orders promptly.
• Cash Handling: Process guest payments accurately, handle cash, credit cards, and mobile payments, and maintain a balanced check or cash drawer.
• Upselling: Suggest additional items or special promotions to enhance the guest experience and increase revenue.
• Teamwork: Collaborate with kitchen staff and other service team members to ensure efficient service and a seamless dining experience.
• Special Requests: Accommodate special guest requests, such as dietary preferences, allergies, or personalized dining experiences, with a focus on exceeding customer expectations.
• Safety and Cleanliness: Follow hygiene and sanitation standards, including personal hygiene and the cleanliness of dining areas.

Qualifications:

• High school diploma or equivalent. Additional hospitality education or service training is a plus.
• 2-3 years minimum experience on similar position , leadership in hospitality strongly required
• Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
• Exceptional communication
• Familiarity with POS (Point of Sale) systems for order processing and cash handling.
• Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
• Availability to work in shifts, including evenings, weekends, and holidays.

Additional Information:  We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Job Title: Spa Receptionist
Location: Paliouri Halkidiki
Job Type: Seasonal  April -October

Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated spa receptionist to uplevel the spa experience in our Spa and maximize the spa sales.

Job Role : The Spa Receptionist plays a key role in providing exceptional guest service to spa guests. Responsible for managing the spa front desk, the receptionist facilitates smooth operations, handles inquiries, schedules appointments, and ensures guests have a memorable spa experience.

Key Responsibilities:

Guest Services: Greet and welcome spa guests in a friendly and professional manner.

• Provide information about available spa services, treatments, and packages.
• Assist guests in selecting appropriate services based on their preferences and needs.
• Handle inquiries and provide accurate information about spa facilities and policies.

Appointment Scheduling: Schedule spa appointments efficiently, taking into consideration therapist availability and guest preferences.

• Coordinate with spa staff to ensure a seamless scheduling process.
• Confirm appointments and provide reminders to guests as needed.

Check-In and Check-Out:

• Manage the check-in and check-out process for spa guests.
• Ensure accurate and timely processing of payments for spa services.
• Maintain organized records of spa appointments and transactions.

Guest Relations:

• Address guest concerns or issues promptly and professionally.
• Seek feedback from guests to enhance the quality of services.
• Build positive relationships with repeat spa guests.

Administrative Tasks:

• Maintain an organized and tidy spa reception area.
• Manage phone inquiries and direct calls to the appropriate staff.
• Assist in maintaining inventory of spa products and supplies.

Collaboration with Spa Staff:

• Communicate effectively with spa therapists and other staff members.
• Coordinate special requests or requirements from guests with spa staff.

Promotions and Sales:

• Inform guests about current promotions, discounts, and spa packages.
• Actively promote spa services and upsell additional treatments when appropriate.

Compliance and Policies:

• Ensure adherence to spa policies and procedures.
• Stay informed about spa industry trends and updates.

Qualifications:

• Bachelor’s degree or equivalent.
• Proven experience in customer service or a similar role.
• Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
• Exceptional communication (both verbal and written), negotiation and administrative skills
• Strong organizational and multitasking abilities.
• Familiarity with spa services and products.
• Proficient in using spa management software or reservation systems.
• Professional appearance and demeanor.

Additional Information:  We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Θέση: Συντηρητές  (Hλεκτρολόγους, υδραυλικούς, ψυκτικούς, Ξυλουργό)
Τοποθεσία: Παλιούρι Χαλκιδικής
Διάρκεια συνεργασίας: Εποχιακή – Δυνατότητα μόνιμης απασχόλησης 

Περιγραφή Εταιρείας: Το Miraggio Thermal Spa Resort είναι ένα δυναμικό και καινοτόμο θέρετρο που δεσμεύεται για την αριστεία και την ανάπτυξη. 

O ρόλος:

• Αναλαμβάνει καθημερινές αρμοδιότητες από τον Υπεύθυνο Συντήρησης, συγκεντρώνει τον απαιτούμενο εξοπλισμό και διενεργεί όλες τις αναγκαίες διαδικασίες επιδιόρθωσης/ συντήρησης που του ανατίθενται, με συνέπεια, ταχύτητα και αποτελεσματικότητα.
• Ακολουθεί και εφαρμόζει το πλάνο τακτικών ελέγχων ασφαλείας, όπως αυτό διαμορφώνεται από τον Υπεύθυνο Συντήρησης.
• Εντοπίζει πιθανά σημεία φθοράς και πιθανές βλάβες και τα αναφέρει στον Υπεύθυνο Συντήρησης.
• Ανταποκρίνεται σε κάθε άλλο περιστασιακό αίτημα που προκύπτει και του ανατίθεται από τον προϊστάμενό του. 

Προφίλ υποψηφίων:

• Πολύ καλή γνώση της Ελληνικής και καλή γνώση Αγγλικής γλώσσας
• Δίπλωμα/Πτυχίο ηλεκτρολόγου/ψυκτικού/υδραυλικού
• Γενικές γνώσεις και δεξιότητες κατασκευαστικές
• Γνώσεις πάνω σε κανονισμούς Υγιεινής και Ασφάλειας στην εργασία είναι ιδιαιτέρως επιθυμητές
• 3-5 χρόνια τουλάχιστον εμπειρία σε αντίστοιχη θέση στον ξενοδοχειακό κλάδο, κατά προτίμηση σε μεγάλες μονάδες
• Πολύ καλή φυσική κατάσταση και ευελιξία στην κίνηση
• Ομαδικότητα, εργατικότητα, συνέπεια
• Ευέλικτος και συνεργάσιμος χαρακτήρας
• Επαγγελματική και ευγενική συμπεριφορά 

Επιπλέον πληροφορίες :  Προσφέρουμε  Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας)

Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα.Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.

Σεβόμαστε την ιδιωτικότητά σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

Θέση: Εργάτης Μαρίνας
Τοποθεσία: Παλιούρι Χαλκιδικής
Διάρκεια συνεργασίας: Εποχιακή

Περιγραφή Εταιρείας: Το Miraggio Thermal Spa Resort είναι ένα δυναμικό και καινοτόμο θέρετρο που δεσμεύεται για την αριστεία και την ανάπτυξη. 

Περιγραφή θέσης: Η θέση σχετίζεται με την υποστήριξη των εργασιών που άπτονται της καλής λειτουργίας της Μαρίνας.

Καθήκοντα:

• Καλωσόρισμα των επισκεπτών της Μαρίνας.
• Καθαρισμός αποβάθρας.
• Επιθεώρηση και αναφορά ζημιών.
• Έλεγχος εγκαταστάσεων της αποβάθρας.
• Συντήρηση και επισκευή εγκαταστάσεων.
• Παροχή βοήθειας στην έναρξη - ανύψωσης πλοίων από τη ράμπα.
• Συμμόρφωση με τις πολιτικές ασφάλειας, τις πολιτικές της εταιρείας, τα περιβαλλοντικά πρότυπα, τους νόμους του κράτους και τις οδηγίες εργασίας του ΟΣΔ που εφαρμόζει το ξενοδοχείο.

Απαραίτητα Προσόντα:

• Καλή γνώση της Ελληνικής και Αγγλικής γλώσσας.
• Ομαδικότητα, εργατικότητα, συνέπεια.
• Προσανατολισμός στη λεπτομέρεια και μεθοδικότητα.
• Επαγγελματική και ευγενική συμπεριφορά.
• Φυσική κατάσταση και ευελιξία στην κίνηση.
• Ευέλικτος και συνεργάσιμος χαρακτήρας, με επαγγελματική και ευγενική συμπεριφορά.

Επιπλέον πληροφορίες :  Προσφέρουμε  Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας).

Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα. Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.

Σεβόμαστε την ιδιωτικότητά σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

Job Title: Restaurant Hostess

Location: On site

Job Type: Seasonal

Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Hostess to provide a memorable dining experience.

Job Role : As a Restaurant Hostess at Miraggio Thermal Spa Resort, you are the first point of contact for guests entering the restaurant. Your primary responsibility is to provide a warm and welcoming atmosphere, ensure smooth seating, and assist in coordinating the dining experience. Your role contributes to creating a positive and memorable guest experience.

Key Responsibilities:

• Guest Welcome: Greet and welcome guests as they arrive at the restaurant, providing a friendly and professional demeanor. Open doors and assist
• Reservations: Manage reservations and seating arrangements to optimize the restaurant's occupancy while accommodating guest preferences. Record reservation details and maintain an organized reservation system.
• Seating: Escort guests to their tables, ensuring a smooth and pleasant transition. Communicate with waiters to allocate sections for smooth operation.
• Menu Presentation: Offer menus and inform guests of daily specials, promotions, and wine selections. Provide descriptions of menu items and assist with any dietary or special requests.
• Guest Information: Answer inquiries regarding the restaurant's offerings, hours of operation, and special events. Provide information about the hotel's amenities and services.
• Cooperation with Waiters: Collaborate with restaurant waiters and kitchen staff to coordinate guest seating and ensure efficient table turnover. Communicate any special requests or guest preferences.
• Guest Recognition: Develop relationships with regular guests, recognize repeat guests.
• Guest Assistance: Address guest concerns or inquiries and assist in resolving any issues, such as special seating requests or accommodations for guests with disabilities.
• Cleanliness and Organization: Ensure the hostess station is kept clean and

Qualifications:

• Bachelor's degree in hospitality, tourism, or a related field is preferred.
• Previous experience in a restaurant, hotel, or hospitality setting is preferred.
• Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
• Exceptional communication
• Familiarity with POS (Point of Sale) systems for order processing and cash handling.
• Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
• Availability to work in shifts, including evenings, weekends, and holidays.

Additional Information:  We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

If you have a warm and welcoming personality with a passion for guest service join our team and be part of our journey towards excellence!

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).