SUSTAINABILITY | MIRAGGIO ECO-FOOTPRINT PROGRAM

COVID-19 


Dear
 Traveler,

Miraggio Thermal Spa Resort’s main policy & our stated Corporate Strategy is essentially a human based pattern of major objectives, purposes and plans for achieving our main goal, our guests’ satisfaction and our employees’ and partners’ welfare, always primarily considering their health and safety.

This enduring value guides us as we face the difficult challenge of responding to the coronavirus (COVID-19), which the World Health Organization declared a pandemic on Wednesday.

Our hearts and thoughts go out to the people who have been affected by this unprecedented event and we appreciate the healthcare workers, local communities, and governments around the world who are on the front line working to contain this coronavirus. Please know that we are vigilantly monitoring the COVID-19 situation around the clock and have precautions in place to ensure a healthy stay at our resort.

The Greek Government and the Greek Ministry of Tourism have reacted really fast and decisively and despite the low rate of such cases that appeared in our country (no cases were announced in Halkidiki region), has decided to postpone the season opening at 01/05/20 for all Greek resorts.

Let us also remind you that our resort is closed since the end of October 2019 as it operates seasonally, and it is located in a secluded area in Kanistro beach.

In this climate, we know travel may not be your first thought, but I want you to know the safety of our guests and associates is our top priority. I want to thank you in advance for putting your trust in Miraggio as you plan your summer vacation. Below is an update on what we are doing, keeping your safety top of mind.

 

When You Book

You should have confidence when you book a stay at our resort that we are doing everything we can to offer you a safe and memorable vacation. We are closely monitoring the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and local health agencies for the latest developments related to COVID-19 and following the guidance of government and public health officials. We are reinforcing these agencies' recommendations on the appropriate health and safety measures with our own hotel management teams and the hotel operators in our portfolio.

Before Your Stay

Given the impact of COVID-19 on how we work, socialize and travel, we have been adapting our cancellation policy over the past weeks to the evolving nature of this epidemic. We have already updated our policy to provide our customers the most flexibility we can offer during these challenging times.

Generally speaking, for guests with existing individual reservations, including reservations with pre-paid rates that are typically more restrictive, we will allow changes or cancellation without a charge up to 14 days prior to arrival.

Deposits charged will remain in guests’ accounts for future reservations in 2020 or 2021.

For guests making new individual reservations between March 13 and April 30, 2020, we will allow those reservations to be changed or cancelled at no charge up to 7 days before a guest's scheduled arrival date.

We will be keeping you updated if any other measurements are decided by the Greek Government or the World Health Organization and we will be there to respond all your relative questions. 

During Your Stay

Already, our resort’s Quality Department is working to ensure that we meet the latest guidance from the CDC and WHO on hygiene and cleaning. Our resort’s health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and cover everything from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures.

Specific steps we are taking as a company as well as our certificates can be found below.

We recognize that these are unsettling times and we are optimistic that this situation will be resolved by the time our season begins. We truly want to present you those forever memories we have planned for this season and we want you to know that your safety and wellbeing are our first priority.

We are always looking forward to welcoming you, ensuring your stay with us is everything you could wish for.

 

Email Image


Alexandros Giannakidis

CEO, Miraggio Thermal Spa Resort

 

Sustainability for life

Greece. Halkidiki. Kassandra. Kanistro. Every day at Miraggio Thermal Spa Resort we are engaged in the unrivalled miracles of this earthborn sanctuary. The sun-kissed sand, the warm air, cool springs and green trees of Kassandra, the birds, the blue sky, the lore and the myths for ancient deities, giants and nymphs… the mirage & reality of Greece.

In order to preserve this haven, we paid special attention during design and construction stages. The greatest consideration was taken in selecting and handling materials, in order to create a venue with a contemporary environmental significance.

Miraggio Thermal Spa Resort is founded upon green forethought and eco-principles. We are committed to operate and grow, maintaining the highest level of sustainability.

Minimizing the venue’s impact on the lush green forests, water ground springs, crystal seawater and sandy beaches, is a top-level priority, which stems from the top of the corporate ladder and is implemented down to the property level

Environmental Responsibility is an integral part of our business strategy. We develop and utilize different policies and constructions novelties that result in the lowest possible greenhouse gas emissions and inspire our guests and peers to contribute to a thriving and prosperous planet.

Energy efficiency

Miraggio Thermal Spa Resort’s enviromental footprint is minimal, due to the state of the art Geothermic Exchange System. It is the all same system that provides space cooling and heating, pool heating as well as hot water in the most energy efficient way.

The reduction in greenhouse gas emissions is equivalent of 632 tons of CO2 annually.

The 8300 sqm of energy efficient green roofs with drought tolerant succulents, offers support to the environment and also a visually aesthetic space for our guest to see and enjoy. This kind of flora is sustained in a shallow substrate layer and requires minimal maintenance. Moreover, it provides many benefits for the environment such as reduction of the heat island effect and contributes to the air and water quality of the area.

Recycling

One of the major strategic targets of the Miraggio Eco-footprint program is the waste management. We have set ambitious targets in order to minimize waste and to recycle at the highest possible rate.

Materials which are recycled are:

  • Plastic
  • Aluminum
  • Glass
  • Batteries
  • Lamps
  • Fats and oils
  • Appliances
  • Paper
  • Metal

Environmental Activities

The resort offers to the guest various environmental excursions such as biking and hiking in the surrounding area revealing the beauty of its biodiversity and nature. Our Kid’s Planet offers educational activities for our young fellows where they learn to identify various herbs of the region and their benefits, culinary introduction to the Greek cuisine as well as lessons of Greek Mythology through interesting gameplay. For further information in regards to the activities provided please contact our guest relations desk.

Cooperation and Awards

We are proud of our extensive corporate social strategy which includes cooperation with various local and national organizations. We actively support the national organization for the welfare of the Mediterranean Seal Monachus Monachus as well as the local organization for culture and tradition in order to maintain the authenticity of the region and contribute to the sustainability of its unique environment. As part of our corporate social responsibility we also support national wide organizations for the rights and welfare of the children.

The resort has been awarded many rewards for its green policy and construction and has been certified with ISO 14001:2015 for its environmental sustainability.

Thank you for your contribution and support of our Miraggio Eco-footprint program.

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