ΕΥΚΑΙΡΙΕΣ ΚΑΡΙΕΡΑΣ
ΒΡΕΙΤΕ ΤΗ ΘΕΣΗ ΣΑΣ ΣΤΟ MIRAGGIO
THERMAL SPA RESORT
Ελάτε στην ομάδα μας # MiraggioPeople
Εδώ στο Miraggio, πιστεύουμε ότι οι άνθρωποι έχουν σημασία.
Πιστεύουμε ότι οι μεγάλες ομάδες φέρνουν καλύτερα αποτελέσματα. Πιστεύουμε ότι είναι ένα ισχυρό συναίσθημα – το «ανήκειν».
Είναι έμπνευση οι άνθρωποι να κάνουν περισσότερα από ό, τι νόμιζουν ότι μπορούν. Το πάθος να μετατρέπεται στο όραμά σας. Το «ανήκειν» είναι ακριβώς αυτό που αισθάνεσαι όταν εργάζεσαι στο Miraggio Thermal Spa Resort.
Εμπιστευόμαστε τους εργαζόμενους μας, ώστε να αισθάνονται συνδεδεμένοι με το ξενοδοχείο μας και το ταξίδι του.
Τους εξασφαλίζουμε ευκαιρίες όταν μένουν στην εταιρεία μας και είναι βέβαιο ότι θα χαράξουν μια σαφή πορεία σταδιοδρομίας δουλεύοντας μαζί μας.
Στο Miraggio δίνουμε ιδιαίτερη προσοχή στις εναρμονισμένες διαπροσωπικές σχέσεις, στη σχέση μεταξύ εργαζομένων και εργοδότη. Θέλουμε να δημιουργήσουμε ένα υγιές και ευχάριστο περιβάλλον εργασίας, προσελκύοντας νέους και ποιοτικούς επαγγελματίες.
Επομένως, δημιουργούμε κίνητρα, διασφαλίζοντας ότι οι υπάλληλοί μας αγαπούν αυτό που κάνουν, αισθάνονται συνδεδεμένοι με το ξενοδοχείο μας και θέλουν την επιτυχία της επιχείρησής μας.
Βεβαίως, δείχνουμε στους υπαλλήλους μας ΓΙΑΤΙ το έργο τους έχει σημασία και ΠΩΣ συμβάλλει στους ευρύτερούς μας στόχους.
Μια ευτυχισμένη και καλά υποστηριζόμενη ομάδα προσωπικού είναι στην καρδιά της επιχείρησής μας. Είναι η καρδιά του Miraggio!!!
Εάν πιστεύετε πως τα παραπάνω ταιριάζουν σε εσάς, τότε δε μένει παρά να στείλετε το βιογραφικό σας και να ξεκινήσετε μια επιτυχημένη πορεία στο χώρο της φιλοξενίας.
ΘΕΣΕΙΣ ΕΡΓΑΣΙΑΣ
Job Title: HR Recruiter
Location: Thessaloniki-Paliouri Halkidiki
Job Type: Seasonal January-October
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated HR Recruiter to join our HR team and help us identify and hire talented professionals who share our vision and values.
Job Role : As an HR Recruiter at Miraggio Thermal Spa Resort you will play a critical role in our talent acquisition process. You will be responsible for sourcing, screening, and selecting qualified candidates to fill a variety of positions within the organization. You will work closely with the HR manager and department heads to understand their staffing needs and ensure that we continue to build a skilled and diverse workforce.
Key Responsibilities:
- Collaborate with hiring managers to define job requirements and develop job descriptions.
- Source candidates through various channels, including job boards, social media, professional networks, and internal referrals.
- Screen resumes and applications to identify potential candidates for open positions.
- Conduct initial phone and in-person interviews to evaluate applicants' qualifications, experience, and cultural fit.
- Coordinate and schedule interviews with Department managers and candidates.
- Conduct reference checks and background screenings for selected candidates.
- Extend job offers and negotiate terms of employment.
- Ensure a positive candidate experience throughout the recruitment process.
- Stay current with industry trends and best practices in recruitment.
- Assist in the development and implementation of recruitment strategies and programs.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
- Proven experience as an HR Recruiter or in a similar role.
- Strong knowledge of recruitment processes, including sourcing, interviewing, and evaluating candidates.
- Familiarity with HR software and Applicant Tracking Systems (ATS).
- Excellent interpersonal and communication skills.
- Strong organizational and time management abilities.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- High level of professionalism and attention to detail.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are passionate about talent acquisition and ready to contribute to our company's success, we encourage you to apply for the HR Recruiter position Miraggio Thermal Spa Resort.
Join our team and be part of our journey towards excellence!
Please send your CV @ hr@miraggio.gr
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Barrista
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Barrista to make a memorable coffee experience.
Job Role : As a Barista at Miraggio Thermal Spa Resort you are responsible for crafting and serving high-quality coffee and beverages while providing exceptional guest service. Your role is essential in creating a welcoming and enjoyable experience for our guests, making each visit a memorable one.
Key Responsibilities:
- Coffee Preparation: Expertly prepare and serve a variety of coffee and espresso drinks, including lattes, cappuccinos, and specialty brews. Ensure each beverage meets our quality standards.
- Guest Service: Provide friendly and efficient service to customers, taking orders, answering questions, and offering recommendations.
- Menu Knowledge: Familiarize yourself with the beverage and coffee menu and prices.
- Brewing Equipment: Operate coffee machines, grinders, and other equipment, ensuring they are clean, well-maintained, and functioning correctly.
- Cash Handling: Process guest payments accurately, handle cash, credit cards, and mobile payments, and maintain a balanced cash register.
- Order Accuracy: Ensure orders are prepared accurately and in a timely manner. Address any discrepancies or issues with orders promptly.
- Inventory Management: Monitor and restock Keep track of inventory levels and report any shortages to the manager.
- Cleaning and Sanitation: Maintain a clean and organized work area, including the coffee bar, equipment, and service areas. Follow hygiene and sanitation standards.
- Special Requests: Accommodate special guest requests, such as dietary preferences or personalized drink orders, with a focus on exceeding guest expectations.
- Promotions and Upselling: Assist with promoting seasonal drinks, special offers, and loyalty programs.
Qualifications:
- High school diploma or equivalent. Additional hospitality education or barista training is a plus.
- 2-3 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication
- Familiarity with POS (Point of Sale) systems for order processing and cash handling.
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Bartender
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Bartender to make beverage experiences for our guests.
Job Role : As a Bartender at Miraggio Thermal Spa Resort you play a pivotal role in creating a vibrant and welcoming atmosphere for guests. You will be responsible for preparing and serving a variety of beverages, including cocktails, wines, and non-alcoholic drinks, while providing exceptional guest service and ensuring responsible alcohol service in accordance with hotel procedures.
Key Responsibilities:
- Beverage Preparation: Skillfully mix, garnish, and serve a wide range of alcoholic and non-alcoholic beverages according to standard recipes and guest preferences.
- Guest Service: Provide attentive and personalized service to guests, engaging in conversations, making recommendations, and ensuring an enjoyable experience at the hotel bar.
- Menu Knowledge: Have a comprehensive understanding of the beverage menu, including wine selections, signature cocktails and be able to describe and recommend them to guests.
- Cleanliness: Maintain a clean and organized bar area, including the bar top, glassware, utensils, and equipment. Ensure proper hygiene and sanitation standards are met.
- Inventory Management: Monitor and manage beverage inventory levels, ordering supplies as needed and minimizing waste. Conduct regular inventory checks and report any discrepancies.
- Cash Handling: Process guest payments accurately, handle cash, credit cards, and other forms of payment, and maintain a balanced cash drawer.
- Safety and Security: Uphold the hotel's safety and security protocols, including following emergency procedures and preventing overconsumption of alcohol.
- Collaboration: Work closely with other hotel departments, such as the kitchen, service staff, and management, to ensure a seamless dining and beverage service.
- Training: Stay up-to-date with industry trends and new drink recipes. Train and mentor junior staff members when necessary.
Qualifications:
- High school diploma or equivalent. Additional education in bartending or hospitality is a plus.
- 3-5 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication
- Familiarity with POS (Point of Sale) systems for order processing and cash handling.
- Responsible beverage service training or certification is an advantage.
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Beach Manager
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Beach Manager to make a memorable dining experience.
Job Role : As a Beach Manager at Miraggio Thermal Spa Resort you play a crucial role in ensuring the safe, enjoyable, and efficient operation of the beach area. You are responsible for managing beach staff, guest services, and maintaining the overall quality of the beach experience. Your goal is to create a welcoming and memorable environment for guests while upholding safety and environmental regulations.
Key Responsibilities:
- Staff Management: Recruit, train, supervise, and schedule beach staff. Provide coaching, guidance, and performance feedback to maintain a professional and motivated team.
- Guest Services: Welcome guests to the beach, answer inquiries, and provide information about beach amenities, activities, and safety guidelines. Ensure guests have an enjoyable and memorable beach experience.
- Beach Maintenance: Maintain a clean and well-organized beach area, including equipment, amenities, and beachfront facilities. Ensure proper sanitation, cleanliness, and regular maintenance.
- Environmental Stewardship: Promote and enforce environmental policies to protect the beach and marine life, including the removal of litter, waste management, and adherence to local environmental regulations.
- Emergency Response: Act as the point of contact during emergencies, including water rescues, medical incidents, and natural disasters. Coordinate with other hotel departments and follow established emergency protocols.
- Financial Management: Monitor expenses related to beach operations. Ensure revenue collection, handle cash transactions, and maintain accurate financial records.
- Guest Feedback: Solicit and collect guest feedback on beach services and experiences. Analyze feedback to identify areas for improvement and implement changes as needed.
Qualifications:
- Bachelor's degree in hospitality, tourism, or a related field is preferred.
- Previous experience in beach management or a similar role in the hospitality or resort industry.
- 2-3 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication
- Familiarity with POS (Point of Sale) systems for order processing and cash handling.
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Restaurant Hostess
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Hostess to provide a memorable dining experience.
Job Role : As a Restaurant Hostess at Miraggio Thermal Spa Resort you are the first point of contact for guests entering the restaurant. Your primary responsibility is to provide a warm and welcoming atmosphere, ensure smooth seating, and assist in coordinating the dining experience. Your role contributes to creating a positive and memorable guest experience.
Key Responsibilities:
- Guest Welcome: Greet and welcome guests as they arrive at the restaurant, providing a friendly and professional demeanor. Open doors and assist
- Reservations: Manage reservations and seating arrangements to optimize the restaurant's occupancy while accommodating guest preferences. Record reservation details and maintain an organized reservation system.
- Seating: Escort guests to their tables, ensuring a smooth and pleasant transition. Communicate with waiters to allocate sections for smooth operation.
- Menu Presentation: Offer menus and inform guests of daily specials, promotions, and wine selections. Provide descriptions of menu items and assist with any dietary or special requests.
- Guest Information: Answer inquiries regarding the restaurant's offerings, hours of operation, and special events. Provide information about the hotel's amenities and services.
- Cooperation with Waiters: Collaborate with restaurant waiters and kitchen staff to coordinate guest seating and ensure efficient table turnover. Communicate any special requests or guest preferences.
- Guest Recognition: Develop relationships with regular guests, recognize repeat guests.
- Guest Assistance: Address guest concerns or inquiries and assist in resolving any issues, such as special seating requests or accommodations for guests with disabilities.
- Cleanliness and Organization: Ensure the hostess station is kept clean and
Qualifications:
- Bachelor's degree in hospitality, tourism, or a related field is preferred.
- Previous experience in a restaurant, hotel, or hospitality setting is preferred.
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication
- Familiarity with POS (Point of Sale) systems for order processing and cash handling.
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you have a warm and welcoming personality with a passion for guest service join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Restaurant Manager
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Restaurant Manager to provide a memorable dining experience.
Job Role : As a Restaurant Manager at Miraggio Thermal Spa Resort you are responsible for overseeing the daily operations of the restaurant, ensuring exceptional service, and providing guests with a memorable dining experience. Your role involves managing the restaurant team, maintaining quality standards, and optimizing profitability.
Key Responsibilities:
- Staff Management: Recruit, train, schedule, and supervise restaurant staff, including servers, hosts/hostesses, and bartenders. Provide leadership, coaching, and performance feedback to maintain a professional and motivated team.
- Guest Services: Ensure the delivery of exceptional guest service by overseeing the greeting, seating, and service of guests. Address guest concerns and ensure their dining experience meets or exceeds expectations.
- Quality Assurance: Maintain the highest standards of food and beverage quality, presentation, and service. Monitor food preparation and presentation, ensuring consistency and adherence to menu specifications.
- Order and Inventory Management: Oversee ordering, inventory control, and supplier relationships to manage costs effectively while maintaining product quality and availability.
- Financial Management: Prepare and manage the restaurant's budget, monitor expenses, and maximize revenue. Handle cash and credit card transactions, maintain accurate financial records, and ensure proper cash handling procedures.
- Menu and Beverage Knowledge: Stay updated on menu items, daily specials, wine selections, and cocktail offerings. Describe and recommend menu items and beverages to guests.
- Table Maintenance: Maintain a clean and well-organized dining area, including table setup and resetting, cleanliness, and appropriate tableware and condiments.
- Safety and Compliance: Ensure the restaurant's compliance with health and safety regulations, food safety standards, and responsible alcohol service. Address safety concerns and emergencies effectively.
- Guest Feedback: Solicit and collect guest feedback on the dining experience. Analyze feedback to identify areas for improvement and implement changes as needed.
Qualifications:
- Bachelor's degree in hospitality, tourism, or a related field is preferred.
- Previous experience in restaurant management or a similar role in the hospitality or resort industry.
- 2-3 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication
- Familiarity with POS (Point of Sale) systems for order processing and cash handling.
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Waiter
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Waiter/Waitress to make a memorable dining experience.
Job Role : As a Waiter/Waitress at Miraggio Thermal Spa you are an integral part of the dining experience, responsible for providing exceptional guest service to our guests. Your role is to ensure that guests have a memorable and enjoyable dining experience by taking orders, serving meals, and accommodating special requests.
Key Responsibilities:
- Guest Welcome: Greet guests as they arrive at the restaurant and provide menus.
- Order Taking: Take guests' food and beverage orders, ensuring accuracy and noting any dietary restrictions or special requests.
- Food and Beverage Service: Serve meals and beverages promptly and accurately, following established presentation and service standards.
- Menu Knowledge: Familiarize yourself with the restaurant's menu, including daily specials and wine selections. Describe and recommend menu items to guests.
- Guest Service: Provide attentive and personalized service to guests, offering recommendations, answering questions, and ensuring an enjoyable dining experience.
- Table Maintenance: Maintain clean and well-organized dining tables, including setting and resetting tables and ensuring proper tableware and condiments are available.
- Order Accuracy: Verify the accuracy of orders before serving them to guests. Address any discrepancies or issues with orders promptly.
- Cash Handling: Process guest payments accurately, handle cash, credit cards, and mobile payments, and maintain a balanced check or cash drawer.
- Upselling: Suggest additional items or special promotions to enhance the guest experience and increase revenue.
- Teamwork: Collaborate with kitchen staff and other service team members to ensure efficient service and a seamless dining experience.
- Special Requests: Accommodate special guest requests, such as dietary preferences, allergies, or personalized dining experiences, with a focus on exceeding customer expectations.
- Safety and Cleanliness: Follow hygiene and sanitation standards, including personal hygiene and the cleanliness of dining areas.
Qualifications:
- High school diploma or equivalent. Additional hospitality education or service training is a plus.
- 2-3 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication
- Familiarity with POS (Point of Sale) systems for order processing and cash handling.
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Bell
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Bell to uplevel the experience of our guests.
Job Role : As a Bell at Miraggio Thermal Spa Resort you are responsible for creating a warm and memorable first impression for our guests. Your primary role is to provide efficient and attentive guest services, including greeting and assisting with luggage, valet parking, and providing information about the hotel. Your commitment to exceptional service contributes to our guests' overall experience.
Key Responsibilities:
- Guest Welcome and Assistance: Welcome guests upon arrival, open doors, and assist with luggage and personal belongings. Provide information about the hotel's services.
- Luggage Handling: Safely transport guests' luggage to their rooms and ensure it is placed securely in their assigned accommodations. Retrieve luggage upon check-out and assist with transportation to the lobby or vehicles.
- Valet Parking: Assist guests with valet parking services, ensuring their vehicles are securely parked, retrieved promptly, and kept in excellent condition. Handle keys and parking tickets responsibly.
- Concierge Services: Offer recommendations, directions, and information if asked by our guests.
- Safety and Security: Maintain a secure and well-organized luggage room and lobby and entrance area. Report any security or safety concerns to hotel management.
- Communication: Effectively communicate with guests and fellow team members to ensure smooth coordination and provide the highest level of service.
- Teamwork: Collaborate with other hotel departments, such as the front desk, housekeeping, and maintenance, to ensure guest needs are met promptly and effectively.
- Special Requests: Handle special guest requests, or addressing specific needs, with a focus on exceeding guest expectations.
Qualifications:
- High school diploma or equivalent. Additional education in hospitality is a plus.
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Previous experience as bell or similar guest services role is preferred.
- Exceptional guest service skills and a friendly, professional demeanor.
- Strong physical fitness, including the ability to lift and transport luggage and stand for extended periods.
- Excellent communication and interpersonal skills.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Captain
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Captain to make a memorable dining experience.
Job Role : As a Restaurant Captain at Miraggio Thermal Spa Resort you play a pivotal role in ensuring a seamless and exceptional dining experience for our guests. You are responsible for supervising the dining room staff, coordinating service, and maintaining the highest standards of service quality and guest satisfaction.
Key Responsibilities:
- Staff Supervision: Oversee the restaurant's front-of-house staff. Provide guidance, direction, and performance feedback to maintain a professional and motivated team.
- Service Coordination: Coordinate guest seating, table assignments, and table turnover to ensure efficient service and guest satisfaction. Collaborate with the host/hostess to optimize seating arrangements.
- Guest Welcome: Greet and welcome guests, ensuring a warm and professional demeanor. Assist in seating guests and addressing any special requests or accommodations.
- Menu Knowledge: Be well-versed in the restaurant's menu, including daily specials, wine selections, and cocktail offerings. Describe and recommend menu items and beverages to guests.
- Order Accuracy: Verify the accuracy of orders before they are served to guests. Ensure that presentation and service meet the restaurant's standards.
- Guest Assistance: Address guest inquiries, concerns, and requests, providing efficient solutions while maintaining a high level of service quality.
- Table Maintenance: Monitor table setup, cleanliness, and organization to ensure that each table meets the restaurant's standards. Assist in resetting tables for the next guests.
- Teamwork: Collaborate with kitchen staff to ensure food orders are prepared and served promptly. Communicate guest preferences, dietary restrictions, and special requests to the kitchen.
- Guest Recognition: Develop and maintain relationships with regular guests, recognize repeat customers, and provide personalized service to enhance the dining experience.
- Reservations: Manage reservations, ensuring optimal table allocation and seating plans. Record reservation details and maintain an organized reservation system.
- Sales and Upselling: Promote menu items, special promotions, and wine selections to enhance the guest experience and increase revenue.
- Safety and Cleanliness: Enforce health and safety regulations, food safety standards, and responsible alcohol service. Address safety concerns and emergencies effectively.
Qualifications:
- Bachelor's degree in hospitality, tourism, or a related field is preferred.
- 2-3 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication
- Familiarity with POS (Point of Sale) systems for order processing and cash handling.
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Childcare Assistant
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated childcare assistant to uplevel the experience of our little guests.
Job Role : As a Childcare Assistant in a hotel's Kids' Club, your primary responsibility is to provide a safe, enjoyable, and engaging environment for children staying at the hotel. You will assist in planning and implementing age-appropriate activities, ensuring the well-being of children, and offering parents peace of mind during their stay.
Key Responsibilities:
- Childcare Supervision: Supervise and monitor the well-being and safety of children in the Kids' Club.
- Maintain a child-to-staff ratio in accordance with hotel policies.
- Ensure a secure environment and respond to emergency situations promptly.
- Activity Planning: Assist in planning and organizing creative and educational activities for children of varying age groups.
- Prepare and set up play areas and equipment for scheduled activities.
- Facilitate group and individual activities that encourage learning and social interaction.
- Child Engagement: Create a welcoming and friendly atmosphere for children and their families.
- Interact with children, engage in play, and provide assistance with crafts and games.
- Foster a positive and inclusive environment to promote children's development.
- Basic Needs Care:
- Attend to children's basic needs, including feeding, diaper changes, and restroom breaks.
- Ensure that children have access to snacks and beverages as needed.
- Encourage proper hygiene and cleanliness.
- Communication: Maintain clear and effective communication with parents, guardians, and hotel staff.
- Relay important information about a child's day, including activities and any concerns.
- Address parents' questions and provide updates on their child's well-being.
- Safety and Cleanliness:
- Ensure all play areas and equipment are clean, safe, and in good working order.
- Conduct routine safety checks and follow hotel safety procedures.
- Monitor and control access to the Kids' Club to maintain a secure environment.
Qualifications:
- High school diploma or equivalent. Childcare or education-related certifications are a plus.
- Experience in childcare, babysitting, or working with children in a structured environment.
- CPR and First Aid certification is preferred.
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication (both verbal and written), negotiation and administrative skills
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- Availability to work in shifts
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional little guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Fitness Instructor
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated fitness instructor to uplevel the wellness experience of our guests.
Job Role : As a fitness instructor will be responsible for designing, leading, and conducting fitness classes and programs for hotel guests. Your role will involve creating engaging and effective workouts tailored to various fitness levels, ensuring a safe and motivating environment for guests to achieve their health and wellness goals.
Key Responsibilities:
- Design and Implement Fitness Programs: Develop diverse fitness programs suitable for guests of varying fitness levels, preferences, and goals. This includes conducting group fitness classes, individual training sessions, and possibly outdoor activities.
- Lead Fitness Classes: Instruct and lead fitness classes such as yoga, aerobics, Pilates, strength training, and other group exercises. Motivate and guide participants, ensuring their safety and proper technique during workouts.
- Provide Personal Training: Offer personalized fitness assessments and one-on-one training sessions for guests seeking individualized workout plans, focusing on their specific needs and goals.
- Maintain Equipment and Facilities: Ensure all fitness equipment is in proper working condition, clean, and safe for use. Report any maintenance or repair needs to the appropriate department.
- Offer Health and Wellness Advice: Provide advice on nutrition, lifestyle, and general health to guests, promoting a holistic approach to fitness.
- Create a Welcoming Environment: Foster a friendly, inclusive, and encouraging atmosphere within the fitness facility, ensuring all guests feel comfortable and motivated to participate.
- Stay Informed and Educated: Keep up-to-date with the latest fitness trends, industry developments, and certifications. Continuously expand personal knowledge to provide guests with the best and most current fitness guidance.
Qualifications:
- Certification: Possession of a nationally recognized fitness instructor certification.
- Experience: Proven experience in conducting fitness classes and working with diverse groups of individuals. Prior experience in a hotel or hospitality setting is advantageous.
- Communication Skills: Excellent communication and interpersonal skills to effectively engage and motivate guests.
- Guest Service: Strong guest service skills with a focus on providing exceptional guest experiences.
- CPR and First Aid certification is preferred.
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional fitness experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Front office Agent- German Speaking
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Front Office Agent to uplevel the experience of our guests.
Job Role : As a Front Office Agent at Miraggio Thermal Spa Resort you play a vital role in providing exceptional guest experiences. You are the first point of contact for our guests and are responsible for creating a warm, welcoming, and efficient environment in the hotel's front office. Your primary goal is to ensure a seamless check-in and check-out process while delivering outstanding guest experience.
Key Responsibilities:
- Guest Check-In and Check-Out: Greet guests with a friendly and professional demeanor. Assist guests with the check-in and check-out process, ensuring accuracy and efficiency. Handle guest inquiries and requests promptly and courteously.
- Reservation Management:Verify and confirm guest reservations accurately.
- Payment Processing: Collect and process payments, issue invoices, and maintain a balanced cash drawer. Ensure all financial transactions are conducted securely and in compliance with hotel policies.
- Information and Assistance: Provide guests with information about hotel facilities, services, local attractions, and dining options. Offer recommendations and assistance to enhance their stay.
- Telephone and Email Communication: Answer phone calls, respond to emails, and transfer calls to appropriate departments. Handle reservations, inquiries, and requests via phone and email.
- Problem Resolution: Address and resolve guest issues and complaints professionally, ensuring guest satisfaction while adhering to hotel policies and procedures.
- Safety and Security: Monitor and maintain the security of the front desk area, ensuring the safety and privacy of guests. Follow hotel security and emergency procedures.
- Administrative Duties: Complete administrative tasks, such as filing, record-keeping, and updating guest information.
- Collaboration: Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless guest experiences.
Qualifications:
- Bachelor's degree (National or International university/ AEI or TEI)
- 3-5 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek, English and German languages.
- Exceptional communication (both verbal and written), negotiation and administrative skills
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Front office Agent- Russian Speaking
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Front Office Agent to uplevel the experience of our guests.
Job Role : As a Front Office Agent at Miraggio Thermal Spa Resort you play a vital role in providing exceptional guest experiences. You are the first point of contact for our guests and are responsible for creating a warm, welcoming, and efficient environment in the hotel's front office. Your primary goal is to ensure a seamless check-in and check-out process while delivering outstanding guest experience.
Key Responsibilities:
- Guest Check-In and Check-Out: Greet guests with a friendly and professional demeanor. Assist guests with the check-in and check-out process, ensuring accuracy and efficiency. Handle guest inquiries and requests promptly and courteously.
- Reservation Management: Verify and confirm guest reservations accurately.
- Payment Processing: Collect and process payments, issue invoices, and maintain a balanced cash drawer. Ensure all financial transactions are conducted securely and in compliance with hotel policies.
- Information and Assistance: Provide guests with information about hotel facilities, services, local attractions, and dining options. Offer recommendations and assistance to enhance their stay.
- Telephone and Email Communication: Answer phone calls, respond to emails, and transfer calls to appropriate departments. Handle reservations, inquiries, and requests via phone and email.
- Problem Resolution: Address and resolve guest issues and complaints professionally, ensuring guest satisfaction while adhering to hotel policies and procedures.
- Safety and Security: Monitor and maintain the security of the front desk area, ensuring the safety and privacy of guests. Follow hotel security and emergency procedures.
- Administrative Duties: Complete administrative tasks, such as filing, record-keeping, and updating guest information.
- Collaboration: Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless guest experiences.
Qualifications:
- Bachelor's degree (National or International university/ AEI or TEI)
- 3-5 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek, English and Russian languages.
- Exceptional communication (both verbal and written), negotiation and administrative skills
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Front office Agent
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Front Office Agent to uplevel the experience of our guests.
Job Role : As a Front Office Agent at Miraggio Thermal Spa Resort you play a vital role in providing exceptional guest experiences. You are the first point of contact for our guests and are responsible for creating a warm, welcoming, and efficient environment in the hotel's front office. Your primary goal is to ensure a seamless check-in and check-out process while delivering outstanding guest experience.
Key Responsibilities:
- Guest Check-In and Check-Out: Greet guests with a friendly and professional demeanor. Assist guests with the check-in and check-out process, ensuring accuracy and efficiency. Handle guest inquiries and requests promptly and courteously.
- Reservation Management:Verify and confirm guest reservations accurately.
- Payment Processing: Collect and process payments, issue invoices, and maintain a balanced cash drawer. Ensure all financial transactions are conducted securely and in compliance with hotel policies.
- Information and Assistance: Provide guests with information about hotel facilities, services, local attractions, and dining options. Offer recommendations and assistance to enhance their stay.
- Telephone and Email Communication: Answer phone calls, respond to emails, and transfer calls to appropriate departments. Handle reservations, inquiries, and requests via phone and email.
- Problem Resolution: Address and resolve guest issues and complaints professionally, ensuring guest satisfaction while adhering to hotel policies and procedures.
- Safety and Security: Monitor and maintain the security of the front desk area, ensuring the safety and privacy of guests. Follow hotel security and emergency procedures.
- Administrative Duties: Complete administrative tasks, such as filing, record-keeping, and updating guest information.
- Collaboration: Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless guest experiences.
Qualifications:
- Bachelor's degree (National or International university/ AEI or TEI)
- 3-5 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication (both verbal and written), negotiation and administrative skills
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Front office Supervisor
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Front Office Supervisor to uplevel the experience of our guests.
Job Role : As a Front Office Supervisor at Miraggio Thermal Spa Resort you will be responsible for overseeing the daily operations of the front desk and ensuring a seamless and exceptional experience for our guests. Your leadership and problem-solving skills will play a pivotal role in maintaining high service standards, managing the front office team, and providing excellent guest service.
Key Responsibilities:
- Team Leadership: Supervise, train, and motivate the front office staff, ensuring they provide outstanding guest service, and meet performance goals and standards.
- Guest Services: Lead by example in delivering exceptional guest services, handling check-in, check-out, reservations, and guest inquiries efficiently and professionally.
- Shift Management: Oversee daily operations by managing staff schedules, ensuring coverage, and coordinating shift changes. Maintain a well-organized and efficient front desk operation.
- Guest Issues Resolution: Address and resolve guest concerns, complaints, or special requests promptly and professionally, finding appropriate solutions while adhering to hotel policies.
- Cash Handling: Monitor financial transactions, including guest payments and refunds, to ensure accuracy and compliance with hotel policies. Ensure a balanced cash drawer at the end of each shift.
- Training and Development: Provide ongoing training and support to front office staff, ensuring they are well-informed and capable of handling guest inquiries and challenges effectively.
- Report Preparation: Assist in preparing daily reports, occupancy forecasts, and financial summaries. Maintain accurate records.
- Collaboration: Foster effective communication and collaboration between the front office team and other hotel departments, such as housekeeping, maintenance, and food and beverage, to enhance guest experiences.
- Safety and Security: Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.
- Front Desk Maintenance: Ensure the front desk area is clean, organized, and equipped with necessary supplies, brochures, and information for guests.
Qualifications:
- Bachelor's degree (National or International university/ AEI or TEI)
- 3-5 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication (both verbal and written), negotiation and administrative skills
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are a dedicated hospitality professional with leadership skills join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Guest Relations Agent- Russian Speaking
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Guest Relations Agent to uplevel the experience of our guests.
Job Role : As a Guest Relations Agent at Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.
Key Responsibilities:
- Guest Welcome and Assistance: Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.
- Guest Engagement: Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.
- Problem Resolution: Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues when necessary, all while adhering to hotel policies.
- Special Requests: Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.
- Concierge Services: Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.
- Loyalty Programs: Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.
- Communication: Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.
- Safety and Security: Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.
- Feedback Collection: Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.
Qualifications:
- Bachelor's degree (National or International university/ AEI or TEI)
- 3-5 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek, English and Russian languages.
- Exceptional communication (both verbal and written), negotiation and administrative skills
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Guest Relations Agent- German Speaking
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Guest Relations Agent to uplevel the experience of our guests.
Job Role : As a Guest Relations Agent at Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.
Key Responsibilities:
- Guest Welcome and Assistance: Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.
- Guest Engagement: Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.
- Problem Resolution: Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues when necessary, all while adhering to hotel policies.
- Special Requests: Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.
- Concierge Services: Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.
- Loyalty Programs: Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.
- Communication: Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.
- Safety and Security: Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.
- Feedback Collection: Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.
Qualifications:
- Bachelor's degree (National or International university/ AEI or TEI)
- 3-5 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek, English and German languages.
- Exceptional communication (both verbal and written), negotiation and administrative skills
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Guest Relations Agent
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Guest Relations Agent to uplevel the experience of our guests.
Job Role : As a Guest Relations Agent at Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.
Key Responsibilities:
- Guest Welcome and Assistance: Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.
- Guest Engagement: Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.
- Problem Resolution: Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues when necessary, all while adhering to hotel policies.
- Special Requests: Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.
- Concierge Services: Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.
- Loyalty Programs: Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.
- Communication: Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.
- Safety and Security: Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.
- Feedback Collection: Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.
Qualifications:
- Bachelor's degree (National or International university/ AEI or TEI)
- 3-5 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication (both verbal and written), negotiation and administrative skills
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Guest Relations Manager
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Guest Relations Manager to uplevel the experience of our guests.
Job Role : As a Guest Relations Manager at Miraggio Thermal Spa resort you are the ambassador of exceptional guest experiences. Your primary responsibility is to build and maintain strong relationships with our guests, ensuring their comfort and satisfaction. You will oversee a team of guest relations personnel and ensure that all guest interactions and concerns are handled with the highest level of professionalism and care.
Key Responsibilities:
- Guest Services Leadership: Lead the Guest Relations team by setting an example of unparalleled guest service, ensuring the team understands and delivers on the hotel's service standards.
- Guest Engagement: Establish and maintain strong relationships with guests, recognizing and addressing their needs and preferences. Anticipate and exceed guest expectations to create memorable experiences.
- Problem Resolution: Handle guest concerns and complaints promptly and professionally, finding appropriate solutions while adhering to hotel policies. Address any issues that require escalation.
- Team Management: Recruit, train, and supervise the Guest Relations team. Provide coaching, guidance, and performance feedback to foster a positive and motivated work environment.
- Special Requests: Ensure that special guest requests are fulfilled to enhance the guest experience.
- Communication: Maintain effective communication with other hotel departments, including front office, housekeeping, maintenance, and F& B Department to coordinate guest requests and enhance guest experiences.
- Feedback Analysis: Collect and analyze guest feedback through surveys and direct interactions, identifying trends and areas for improvement, and implementing changes as necessary.
- Guest Recognition Programs: Develop and manage guest recognition programs and loyalty initiatives to enhance guest retention and repeat business.
- Quality Assurance: Conduct regular inspections and audits of guest rooms and public areas to ensure cleanliness, functionality, and adherence to quality standards.
- Safety and Security: Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.
Qualifications:
- Bachelor's degree (National or International university/ AEI or TEI)
- 3-5 years minimum experience on similar position , leadership in hospitality strongly required
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication (both verbal and written), negotiation and administrative skills
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.
- Availability to work in shifts, including evenings, weekends, and holidays.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are a dedicated hospitality professional with the skills and experience join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Assistant Housekeeping Manager
Location: Paliouri Halkidiki
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Assistant Housekeeping Manager to ensure that all guest rooms and public areas are maintained to the highest standards of cleanliness and orderliness.
Job Role : The Assistant Housekeeping Manager is responsible for assisting the Housekeeping Manager in the overall operation and management of the housekeeping department. They ensure that the highest level of cleanliness and guest satisfaction is maintained in all areas of the property.
Key Responsibilities:
- Staff Supervision: Assist in recruiting, training, and supervising housekeeping staff. Provide ongoing guidance, support, and performance evaluations.
- Inventory Management: Oversee the inventory of cleaning supplies, linens, and amenities. Place orders for supplies as needed and ensure efficient usage to minimize waste.
- Cleaning Standards: Ensure that all guest rooms, public areas, and back-of-house areas are cleaned and maintained to the established standards. Address any cleanliness or maintenance issues promptly.
- Scheduling: Assist in creating and managing work schedules for the housekeeping staff to ensure adequate coverage while managing labor costs efficiently.
- Quality Control: Conduct regular inspections to verify that cleaning and maintenance tasks are completed correctly and that rooms are ready for guest occupancy.
- Guest Satisfaction: Monitor guest feedback and reviews related to housekeeping services and take appropriate actions to address concerns or complaints promptly.
- Safety and Compliance: Ensure compliance with health and safety regulations, as well as the hotel's housekeeping policies and procedures. Maintain a safe work environment for the housekeeping team.
- Staff Training: Assist in providing training and development opportunities to staff, including safety procedures, cleaning techniques, and customer service skills.
- Communication: Collaborate with other departments, such as maintenance and front desk, to coordinate efforts and address any housekeeping-related issues or guest requests.
- Reports and Documentation: Prepare reports on housekeeping operations, including occupancy rates, supply usage, and maintenance issues. Maintain accurate records and documentation.
Qualifications:
- High school diploma or equivalent; a bachelor's degree in hospitality management or a related field is a plus.
- Prior experience in housekeeping, with at least 2-3 years in a supervisory or managerial role.
- Strong leadership and communication skills.
- Knowledge of housekeeping procedures, cleaning techniques, and safety standards.
- Familiarity with housekeeping software and basic computer skills.
- Attention to detail and a commitment to delivering high-quality service.
- Ability to work under pressure and adapt to a dynamic, fast-paced environment.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are passionate about housekeeping join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Θέση: Εργάτης Πλυντηρίου/Λινοθήκης
Τοποθεσία: Παλιούρι Χαλκιδικής
Διάρκεια συνεργασίας: Εποχιακή
Περιγραφή Εταιρείας: Το Miraggio Thermal Spa Resort είναι ένα δυναμικό και καινοτόμο θέρετρο που δεσμεύεται για την αριστεία και την ανάπτυξη.
Περιγραφή θέσης: Η θέση του εργάτη πλυντηρίου σε ένα ξενοδοχείο είναι απαραίτητη για τη διατήρηση της υγιεινής και την καλή κατάσταση των ρούχων, πετσετών και κλινοσκεπασμάτων που χρησιμοποιούνται από τους επισκέπτες.
Καθήκοντα:
- Λειτουργία πλυντηρίων και στεγνωτηρίων: Ο εργάτης πλυντηρίου είναι υπεύθυνος για τον καθαρισμό και τη φροντίδα των ρούχων, πετσετών, κλινοσκεπασμάτων και άλλων υφασμάτων που χρησιμοποιούνται στο ξενοδοχείο.
- Διαχείριση και ταξινόμηση ρούχων: Οργανώνει τα ρούχα και τα υφάσματα σε κατηγορίες, όπως πετσέτες, σεντόνια, ρούχα κρεβατιού και άλλα, για να εξασφαλίσει τον σωστό καθαρισμό και τη διατήρηση της ποιότητας.
- Χρήση κατάλληλων απορρυπαντικών και χημικών: Επιλέγει τα κατάλληλα απορρυπαντικά και χημικά για τον καθαρισμό και την απολύμανση των υφασμάτων, με σκοπό να διατηρηθεί η υγιεινή.
- Συντήρηση του εξοπλισμού: Ο εργάτης πλυντηρίου πρέπει να διατηρεί και να επισκευάζει τον εξοπλισμό, όπως πλυντήρια και στεγνωτήρια, για να εξασφαλίσει τη σωστή λειτουργία.
- Αναφορά προβλημάτων: Αναφέρει οποιεσδήποτε βλάβες ή προβλήματα στον εξοπλισμό ή τα ρούχα, ώστε να επιδιορθωθούν ταχέως.
Απαιτήσεις:
- Ευγένεια και φιλική στάση απέναντι στους επισκέπτες.
- Ικανότητα εργασίας σε ένα γρήγορο και πολυάσχολο περιβάλλον.
- Επιμέλεια και προσοχή στη λεπτομέρεια.
- Ικανότητα συνεργασίας με την ομάδα καθαριστριών και άλλα τμήματα του ξενοδοχείου.
- Ευελιξία στο ωράριο εργασίας, συμπεριλαμβανομένων των βραδινών και σαββατοκύριακων βαρδιών.
- Κατανόηση και τήρηση των προτύπων υγιεινής και ασφάλειας του ξενοδοχείου.
Επιπλέον πληροφορίες : Προσφέρουμε Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας)
Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα.Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.
Σεβόμαστε την ιδιωτικότητά σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).
Θέση: Καμαριέρα /Καθαρίστρια
Τοποθεσία: Παλιούρι Χαλκιδικής
Διάρκεια συνεργασίας: Εποχιακή
Περιγραφή εταιρείας: Το Miraggio Thermal Spa Resort είναι ένα δυναμικό και καινοτόμο θέρετρο που δεσμεύεται για την αριστεία και την ανάπτυξη.
Περιγραφή θέσης: Η θέση της καμαριέρας ή καθαρίστριας σε ένα ξενοδοχείο αποτελεί ζωτικό μέρος της εμπειρίας φιλοξενίας που προσφέρει το κατάλυμα στους επισκέπτες. Οι καμαριέρες/καθαρίστριες είναι υπεύθυνες για την διατήρηση και την καθαριότητα των δωματίων και των κοινόχρηστων χώρων του ξενοδοχείου.
Καθήκοντα:
- Καθαρισμός και απολύμανση των δωματίων κατά τη διάρκεια και μετά τη φιλοξενία των επισκεπτών.
- Αλλαγή σεντονιών, πετσετών και καθαρισμός του μπάνιου.
- Αναπλήρωση αναλωσίμων ειδών όπως σαπούνια, σαμπουάν, χαρτομάντηλα κ.λπ.
- Έλεγχος και αναφορά προβλημάτων στον εξοπλισμό και την υγιεινή των δωματίων.
- Καθαρισμός των κοινόχρηστων χώρων, όπως υποδοχή, εστιατόρια, αίθουσες συνεδριάσεων κ.λπ.
- Συνεργασία με το τμήμα υποδοχής για την εξυπηρέτηση επιπλέον αιτημάτων των επισκεπτών.
Απαιτήσεις:
- Ευγένεια και φιλική στάση απέναντι στους επισκέπτες.
- Ικανότητα εργασίας σε ένα γρήγορο και πολυάσχολο περιβάλλον.
- Επιμέλεια και προσοχή στη λεπτομέρεια.
- Ικανότητα συνεργασίας με την ομάδα καθαριστριών και άλλα τμήματα του ξενοδοχείου.
- Ευελιξία στο ωράριο εργασίας, συμπεριλαμβανομένων των βραδινών και σαββατοκύριακων βαρδιών.
- Κατανόηση και τήρηση των προτύπων υγιεινής και ασφάλειας του ξενοδοχείου.
- Επιπλέον πληροφορίες : Προσφέρουμε Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας)
Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα.Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.
Σεβόμαστε την ιδιωτικότητά σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).
Θέση: Οροφοκόμος
Τοποθεσία: Παλιούρι Χαλκιδικής
Διάρκεια συνεργασίας: Εποχιακή
Περιγραφή Εταιρείας: Το Miraggio Thermal Spa Resort είναι ένα δυναμικό και καινοτόμο θέρετρο που δεσμεύεται για την αριστεία και την ανάπτυξη.
Περιγραφή θέσης: Η εργασία του οροφοκόμου σε ένα ξενοδοχείο είναι σημαντική για την ομαλή λειτουργία του καταλύματος στην καθαριότητα και την ευχάριστη διαμονή των επισκεπτών.
Καθήκοντα:
- Ανανέωση προμηθειών: Ο οροφοκόμος πρέπει να ελέγχει το απόθεμα καθαριστικών υλικών και ειδών όπως σαπούνια, σαμπουάν, καθαριστικά, και να τα ανανεώνει όποτε απαιτείται.
- Επικοινωνία με τους επισκέπτες: Ο οροφοκόμος πρέπει να αντιμετωπίζει τις ανάγκες και τα αιτήματα των επισκεπτών, όπως παραδείγματος χάριν, να προσφέρει επιπλέον πετσέτες ή να διορθώσει προβλήματα στο δωμάτιό τους.
- Διατήρηση καθαρότητας κοινόχρηστων χώρων: Ο οροφοκόμος πρέπει επίσης να διατηρεί καθαρούς τους κοινόχρηστους χώρους του ξενοδοχείου, όπως σαλόνια, χώρους υποδοχής και αίθουσες πρωινού.
- Αναφορά προβλημάτων: Ο οροφοκόμος πρέπει να αναφέρει οποιαδήποτε προβλήματα ή ζημίες που εντοπίζει στα δωμάτια ή στους χώρους του ξενοδοχείου.
Απαιτήσεις:
- Ευγένεια και φιλική στάση απέναντι στους επισκέπτες.
- Ικανότητα εργασίας σε ένα γρήγορο και πολυάσχολο περιβάλλον.
- Επιμέλεια και προσοχή στη λεπτομέρεια.
- Ικανότητα συνεργασίας με την ομάδα καθαριστριών και άλλα τμήματα του ξενοδοχείου.
- Ευελιξία στο ωράριο εργασίας, συμπεριλαμβανομένων των βραδινών και σαββατοκύριακων βαρδιών.
- Κατανόηση και τήρηση των προτύπων υγιεινής και ασφάλειας του ξενοδοχείου.
- Επιπλέον πληροφορίες : Προσφέρουμε Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας)
Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα.Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.
Σεβόμαστε την ιδιωτικότητά σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).
Job Title: IT Assistant
Location: On site
Job Type: Yearly
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly IT assistant to support our IT team.
Job Role : The IT Assistant is responsible for maintaining, troubleshooting, and supporting the hotel's computer systems and network infrastructure. They play a crucial role in ensuring that all technology-related aspects of the hotel run efficiently, thereby contributing to the overall guest experience.
Key Responsibilities:
- User Support: Provide technical support to hotel staff and guests for hardware, software, and network-related issues. Troubleshoot and resolve problems promptly to minimize downtime.
- System Maintenance: Regularly update and maintain the hotel's computer systems, including workstations, servers, and networking equipment. Ensure all systems are up to date with the latest software and security patches.
- Network Management: Monitor and maintain the hotel's network infrastructure, ensuring it runs smoothly and securely. This includes managing Wi-Fi access points, switches, and routers.
- Data Security: Implement and enforce security measures to protect sensitive data, such as guest information and financial records. Conduct regular backups and ensure data recovery processes are in place.
- Software Installation: Install and configure software applications used in the hotel, including property management systems (PMS), point of sale (POS) systems, and guest reservation systems.
- Inventory Management: Keep track of IT inventory, including hardware, software licenses, and peripherals. Order and maintain equipment as needed.
- Documentation: Maintain documentation for IT systems, procedures, and troubleshooting guides to assist hotel staff in resolving common issues.
- Training: Provide training to hotel staff on the use of IT equipment and software, ensuring they can use technology effectively in their roles.
- Emergency Response: Be on-call to address IT emergencies, such as system failures or security breaches, and implement solutions to minimize disruptions.
Qualifications:
- A degree or diploma in information technology, computer science, or a related field is preferred.
- 3-5 years minimum experience on similar position.
- Technical certifications, such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP), can be an advantage.
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
- High knowledge of Protel/CRS/PMS revenue management and MS office would be a plus.
- Availability to work in shifts.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated for ensuring the efficient operation of technology systems, enhancing the guest experience, and maintaining data security, join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Lifeguard
Location: On site
Job Type: Seasonal
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking highly motivated lifeguards to maintain a secure and enjoyable environment for all visitors.
Job Role : A Lifeguard is responsible for supervising and ensuring the safety of swimmers to deliver an excellent Guest and Member experience while ensuing swimmers are adhering to pool rules and regulations.
Responsibilities:
- Supervise and ensure safety of swimmers
- Ensure guests feel safe in the pool area
- Inspect facilities for cleanliness; complete general pool cleaning and maintenance duties at regular points throughout shift
- Ensure swimmers follow safe swimming practice; enforce and adhere to pool rules and regulations
- Follow emergency action plan and procedures when required
- Keep accurate records and reports related to incidents, pool maintenance, and guest interactions.
Requirements
- Excellent command of the Greek and English language
- Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) is desirable
- Must possess Lifeguard certification (from public or private schools, validated from the Greek Port Authorities)
- Must be aware of First Aid rules and techniques (Red Cross CPR certification is desirable)
- University degree in Sports Science or other additional specialty/certifications will be valued accordingly
- Minimum 1-3 years’ experience as a Lifeguard, preferably in an organised hotel environment
- Pleasant personality, positive attitude, and ability to cooperate and work well with other staff members
- Very good communication skills, well-groomed appearance, professionalism
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Θέση: Λαντζέρης/α
Τοποθεσία: Παλιούρι Χαλκιδικής
Διάρκεια συνεργασίας: Εποχιακή
Περιγραφή Εταιρείας: Το Miraggio Thermal Spa Resort είναι ένα δυναμικό και καινοτόμο θέρετρο που δεσμεύεται για την αριστεία και την ανάπτυξη. Η θέση αυτή αποτελεί ένα σημαντικό κομμάτι της ομαδικής προσπάθειας για τη δημιουργία εξαιρετικών γευστικών εμπειριών για τους πελάτες μας.
Καθήκοντα:
- Πλύσιμο εξοπλισμού και σκευών κατά την διάρκεια λειτουργίας των εστιατορίων
- Καθαρισμός των ψυγείων και των πατωμάτων στο χώρο της κουζίνας
- Υποστήριξη των σεφ και του βοηθητικού προσωπικού με την προετοιμασία των υλικών που απαιτούνται για την παρασκευή φαγητών.
- Καθαρισμός και διατήρηση των εργαλείων και εξοπλισμού κουζίνας.
- Συνεργασία με το προσωπικό κουζίνας για την ομαλή λειτουργία
Απαιτήσεις:
- Προϋπηρεσία σε αντίστοιχη θέση είναι επιθυμητή.
- Άριστες δεξιότητες επικοινωνίας και ικανότητα συνεργασίας σε ομαδικό περιβάλλον.
- Επιμέλεια και προσοχή στη λεπτομέρεια.
- Ευελιξία στο ωράριο εργασίας, συμπεριλαμβανομένων των βραδινών και σαββατοκύριακων βαρδιών.
- Κατανόηση και τήρηση των προτύπων υγιεινής και ασφάλειας του ξενοδοχείου.
Επιπλέον πληροφορίες : Προσφέρουμε Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας).
Αν είσαι ενθουσιώδης, οργανωμένος και επιθυμείς να εργαστείς σε ένα περιβάλλον που εκτιμά την προσπάθεια και την αφοσίωση.
Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα.Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.
Σεβόμαστε την ιδιωτικότητά σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).
Θέση: Μάγειρας Α' Β' Γ'
Τοποθεσία: Παλιούρι Χαλκιδικής
Διάρκεια συνεργασίας: Εποχιακή
Περιγραφή Εταιρείας: Το Miraggio Thermal Spa Resort είναι ένα δυναμικό και καινοτόμο θέρετρο που δεσμεύεται για την αριστεία και την ανάπτυξη. Ψάχνουμε για ταλαντούχους μάγειρες που θα ενταχθούν στην ομάδα μας σε ένα από τα πιο αξιόλογα πολυτελή ξενοδοχεία της περιοχής. Αν είσαι παθιασμένος με τη δημιουργία γευστικών εμπειριών και επιθυμείς να εργαστείς σε ένα περιβάλλον που ενθαρρύνει τη δημιουργικότητα και την αρτιότητα, αυτή είναι η θέση για σένα.
Καθήκοντα:
- Προετοιμασία και εκτέλεση μενού υψηλής ποιότητας με έμφαση στην τοπική και διεθνή κουζίνα.
- Συνεργασία με άλλα μέλη της κουζίνας για τη δημιουργία νέων πιάτων και προσαρμογή του μενού σε ειδικές διατροφικές ανάγκες ή απαιτήσεις πελατών.
- Διατήρηση υψηλών προτύπων υγιεινής και ασφάλειας στον χώρο εργασίας.
Απαιτήσεις:
- Πτυχίο Μαγειρικής
- Προϋπηρεσία σε αντίστοιχη θέση είναι επιθυμητή.
- Καλή κατανόηση των τεχνικών μαγειρικής και εμπειρία στη χρήση εξειδικευμένου εξοπλισμού κουζίνας.
- Ικανότητα εργασίας σε περιβάλλον υψηλής πίεσης και τήρησης προθεσμιών.
- Άριστες δεξιότητες επικοινωνίας και ικανότητα συνεργασίας σε ομαδικό περιβάλλον.
- Επιμέλεια και προσοχή στη λεπτομέρεια.
- Ευελιξία στο ωράριο εργασίας, συμπεριλαμβανομένων των βραδινών και σαββατοκύριακων βαρδιών.
- Κατανόηση και τήρηση των προτύπων υγιεινής και ασφάλειας του ξενοδοχείου.
Επιπλέον πληροφορίες : Προσφέρουμε Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας).
Αν είσαι ένας δημιουργικός μάγειρας που αναζητά μια πρωτότυπη εργασιακή πρόκληση σε ένα από τα κορυφαία ξενοδοχεία, στείλε το βιογραφικό σου σημείωμα.
Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα.Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.
Σεβόμαστε την ιδιωτικότητά σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).
Θέση: Μπουφετζής/Μπουφετζού
Τοποθεσία: Παλιούρι Χαλκιδικής
Διάρκεια συνεργασίας: Εποχιακή
Περιγραφή Εταιρείας: Το Miraggio Thermal Spa Resort είναι ένα δυναμικό και καινοτόμο θέρετρο που δεσμεύεται για την αριστεία και την ανάπτυξη. Η θέση αυτή αποτελεί ένα σημαντικό κομμάτι της ομαδικής προσπάθειας για τη δημιουργία εξαιρετικών γευστικών εμπειριών για τους πελάτες μας.
Καθήκοντα:
- Οργάνωση και διαχείριση του buffet με έμφαση στην καθαριότητα την εμφάνιση
- Refill και έλεγχος ποιότητας των φαγητών
- Συνεργασία με τους μάγειρες για την αποτελεσματική λειτουργία του μπουφέ
- Συνεργασία με το service του εστιατορίου για τυχόν απορίες πελατών σχετικά με τα συστατικά των φαγητών
Απαιτήσεις:
- Προϋπηρεσία σε αντίστοιχη θέση είναι επιθυμητή.
- Απαραίτητη γνώση της αγγλικής γλώσσας.
- Άριστες δεξιότητες επικοινωνίας και ικανότητα συνεργασίας σε ομαδικό περιβάλλον.
- Επιμέλεια και προσοχή στη λεπτομέρεια.
- Ευελιξία στο ωράριο εργασίας, συμπεριλαμβανομένων των βραδινών και σαββατοκύριακων βαρδιών.
- Κατανόηση και τήρηση των προτύπων υγιεινής και ασφάλειας του ξενοδοχείου.
Επιπλέον πληροφορίες : Προσφέρουμε Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας).
Αν είσαι ενθουσιώδης, οργανωμένος και επιθυμείς να εργαστείς σε ένα περιβάλλον που εκτιμά την προσπάθεια και την αφοσίωση.
Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα.Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.
Σεβόμαστε την ιδιωτικότητά σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).
Θέση: Φύλακας Ασφαλείας
Τοποθεσία: Παλιούρι Χαλκιδικής
Διάρκεια συνεργασίας: Εποχιακή
Περιγραφή Εταιρείας: Το Miraggio Thermal Spa Resort είναι ένα δυναμικό και καινοτόμο θέρετρο που δεσμεύεται για την αριστεία και την ανάπτυξη. Η θέση αυτή αποτελεί βασικό πυλώνα για τη διασφάλιση της ασφάλειας των επισκεπτών, του προσωπικού και της ιδιοκτησίας του ξενοδοχείου.
Ο ρόλος : O Φύλακας Ασφαλείας του ξενοδοχειακού συγκροτήματος είναι υπεύθυνος για την προστασία της ζωής και της περιουσίας του ξενοδοχειακού συγκροτήματος και των ατόμων που εργάζονται και φιλοξενούνται σε αυτό.
Καθήκοντα
- Παρέχει υπηρεσίες προστασίας με βάση τους διατυπωμένους κανόνες της επαγγελματικής δεοντολογίας.
- Ελέγχει την πρόσβαση και αποχώρηση πελατών, προσωπικού και άλλων προσώπων, καθώς και αντικείμενων.
- Διενεργεί τη φύλαξη εγκαταστάσεων, περιουσιών και προσώπων μέσω περιπολιών φύλαξης (patrol).
- Διαχειρίζεται απειλές και κρίσεις στον χώρο που προστατεύει και επικοινωνεί με τις αρμόδιες τοπικές αρχές (Αστυνομία, Πυροσβεστική, Λιμενικό, κ.λπ.) σε περίπτωση έκτακτης ανάγκης.
- Είναι ευέλικτος, αποδέχεται την ανάθεση, καθώς και την τροποποίηση, αρμοδιοτήτων από τον Υπεύθυνο Φύλαξης, την εργασία σε κυλιόμενες βάρδιες, την εργασία σε εναλλασσόμενους ρόλους και σημεία φύλαξης εντός του ξενοδοχειακού συγκροτήματος.
- Ανταποκρίνεται σε κάθε άλλο περιστασιακό αίτημα (συναφές με το αντικείμενο δραστηριότητάς του) που προκύπτει και του ανατίθεται από τη διεύθυνση ή τον άμεσο προϊστάμενό του.
Προφίλ υποψηφίου:
- Άριστη γνώση της ελληνικής γλώσσας και πολύ καλή γνώση της αγγλικής. Οποιαδήποτε γνώση τρίτης γλώσσας θα θεωρηθεί προσόν.
- Απαραίτητη γνώση (και ιδιαιτέρως επιθυμητή η πιστοποίηση) πάνω σε κανονισμούς υγιεινής και ασφάλειας στην εργασία και γνώσεις παροχής πρώτων βοηθειών.
- 2-5 ετή τουλάχιστον εμπειρία σε αντίστοιχη θέση στον ξενοδοχειακό κλάδο (κατά προτίμηση σε μεγάλες μονάδες) ή σε ιδιωτική εταιρία παροχής υπηρεσιών ασφαλείας, με εμπειρία στη φύλαξη μεγάλων υπαίθριων χώρων.
- Πολύ καλή φυσική κατάσταση και ευελιξία στην κίνηση.
- Ομαδικότητα, εργατικότητα, ικανότητα αποτελεσματικής οργάνωσης εργασιών και διαχείρισης χρόνου.
- Ευέλικτος και συνεργάσιμος χαρακτήρας, ηθικός, επικοινωνιακός, με επαγγελματική και ευγενική συμπεριφορά.
Επιπλέον πληροφορίες : Προσφέρουμε Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας).
Αν είσαι ενθουσιώδης, οργανωμένος και επιθυμείς να εργαστείς σε ένα περιβάλλον που εκτιμά την προσπάθεια και την αφοσίωση.
Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα.Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.
Σεβόμαστε την ιδιωτικότητά σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).
Job Title: Spa Therapist
Location: Paliouri Halkidiki
Job Type: Seasonal April -October
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated spa therapist to uplevel the spa experience in our Spa and maximize the spa sales.
Job Role : As a Spa Therapist in our luxurious spa hotel, you will be responsible for delivering exceptional spa treatments and services to guests, promoting relaxation, and enhancing overall well-being. You will contribute to the positive reputation of our spa by providing personalized and professional services, ensuring guests have a rejuvenating and memorable spa experience.
Key Responsibilities:
Spa Treatments:
- Perform a variety of spa treatments, including massages, facials, body wraps, and other therapeutic services.
- Customize treatments based on the individual needs and preferences of each guest.
- Maintain a high standard of technical skill and expertise.
Consultations:
- Conduct thorough consultations with guests to assess their health history, preferences, and any specific concerns.
- Provide recommendations for appropriate treatments and products.
Guest Service:
- Create a welcoming and relaxing atmosphere for spa guests.
- Ensure exceptional customer service by addressing guest inquiries, concerns, and special requests.
- Inform guests on post-treatment care and wellness practices.
Hygiene and Sanitation:
- Adhere to strict hygiene and sanitation standards in all aspects of spa services.
- Maintain cleanliness and organization of treatment rooms and spa facilities.
Product Knowledge:
- Stay informed about spa products, treatments, and industry trends.
- Provide product recommendations and promote retail sales.
Collaboration with Spa Team:
- Collaborate with other spa therapists, receptionists, and support staff to ensure seamless operations.
- Participate in training sessions and skill development programs.
Appointment Scheduling:
- Manage appointments efficiently, ensuring a smooth flow of services.
- Communicate with spa receptionists to coordinate schedules and accommodate guest preferences.
Sales and Upselling:
- Actively promote and upsell additional services or enhancements.
- Meet or exceed sales targets for spa services and retail products.
Qualifications:
- Certification or license in massage therapy or a related field.
- Previous experience as a spa therapist in a luxury spa or hotel setting.
- Strong knowledge of various massage and spa techniques.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Familiarity with spa services and products.
- Professional appearance and demeanor.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
Please send your CV @ hr@miraggio.gr
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Spa Receptionist
Location: Paliouri Halkidiki
Job Type: Seasonal April -October
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated spa receptionist to uplevel the spa experience in our Spa and maximize the spa sales.
Job Role : The Spa Receptionist plays a key role in providing exceptional guest service to spa guests. Responsible for managing the spa front desk, the receptionist facilitates smooth operations, handles inquiries, schedules appointments, and ensures guests have a memorable spa experience.
Key Responsibilities:
Guest Services: Greet and welcome spa guests in a friendly and professional manner.
- Provide information about available spa services, treatments, and packages.
- Assist guests in selecting appropriate services based on their preferences and needs.
- Handle inquiries and provide accurate information about spa facilities and policies.
Appointment Scheduling: Schedule spa appointments efficiently, taking into consideration therapist availability and guest preferences.
- Coordinate with spa staff to ensure a seamless scheduling process.
- Confirm appointments and provide reminders to guests as needed.
Check-In and Check-Out:
- Manage the check-in and check-out process for spa guests.
- Ensure accurate and timely processing of payments for spa services.
- Maintain organized records of spa appointments and transactions.
Guest Relations:
- Address guest concerns or issues promptly and professionally.
- Seek feedback from guests to enhance the quality of services.
- Build positive relationships with repeat spa guests.
Administrative Tasks:
- Maintain an organized and tidy spa reception area.
- Manage phone inquiries and direct calls to the appropriate staff.
- Assist in maintaining inventory of spa products and supplies.
Collaboration with Spa Staff:
- Communicate effectively with spa therapists and other staff members.
- Coordinate special requests or requirements from guests with spa staff.
Promotions and Sales:
- Inform guests about current promotions, discounts, and spa packages.
- Actively promote spa services and upsell additional treatments when appropriate.
Compliance and Policies:
- Ensure adherence to spa policies and procedures.
- Stay informed about spa industry trends and updates.
Qualifications:
- Bachelor’s degree or equivalent.
- Proven experience in customer service or a similar role.
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication (both verbal and written), negotiation and administrative skills
- Strong organizational and multitasking abilities.
- Familiarity with spa services and products.
- Proficient in using spa management software or reservation systems.
- Professional appearance and demeanor.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!
Please send your CV @ hr@miraggio.gr
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).
Job Title: Housekeeping Manager
Location: Paliouri Halkidiki
Job Type: Seasonal from February-November
Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Housekeeping Manager to ensure that all guest rooms and public areas are maintained to the highest standards of cleanliness and orderliness.
Job Role : The Housekeeping Manager is responsible for leading and managing the housekeeping team to maintain high standards of cleanliness and guest satisfaction in all areas of the hotel.
Key Responsibilities:
Supervision and Leadership:
- Oversee and coordinate the daily activities of the housekeeping staff.
- Recruit, train, and manage housekeeping personnel, including room attendants, housekeeping supervisors, and support staff.
- Provide leadership and guidance to ensure a motivated and well-trained team.
Quality Control:
- Ensure that guest rooms and public areas are cleaned and maintained to the highest standards.
- Conduct regular inspections to identify areas for improvement and implement corrective actions.
- Monitor and maintain inventory of cleaning supplies and equipment.
Scheduling and Budgeting:
- Develop and manage the housekeeping department budget.
- Create and maintain work schedules to ensure adequate coverage and efficient use of labor resources.
Guest Satisfaction:
- Address guest complaints or concerns related to housekeeping promptly and effectively.
- Implement and maintain quality control programs to enhance guest satisfaction.
Training and Development:
- Provide ongoing training and development opportunities for housekeeping staff.
- Conduct regular performance evaluations and provide constructive feedback.
Health and Safety:
- Ensure that housekeeping staff follows all safety and sanitation policies and procedures.
- Implement and enforce health and safety regulations to create a safe working environment.
Communication:
- Foster effective communication within the housekeeping department and with other hotel departments.
- Collaborate with other department heads to ensure seamless operations.
Qualifications:
- High school diploma or equivalent; a bachelor's degree in hospitality management or a related field is a plus.
- Prior experience in housekeeping, with at least 2-3 years in a supervisory or managerial role.
- Strong leadership and communication skills.
- Knowledge of housekeeping procedures, cleaning techniques, and safety standards.
- Familiarity with housekeeping software and basic computer skills.
- Attention to detail and a commitment to delivering high-quality service.
- Ability to work under pressure and adapt to a dynamic, fast-paced environment.
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are passionate about housekeeping join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).